Workplace Experience Associate (Catering) - NYC jobs in United States
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Industrious · 1 month ago

Workplace Experience Associate (Catering) - NYC

positionNew York City
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$28/hr - $31/hr

Industrious is the largest premium workplace-as-a-service provider and is committed to creating exceptional workplace experiences. As a Workplace Experience Associate, you will manage guest flow and ensure meetings run seamlessly, while supporting catering and workplace services.

CollaborationCommunitiesCoworkingPropTech

Responsibilities

Execute meeting room setups, resets, and light cleanup to ensure spaces remain guest-ready
Support catering partners with delivery coordination, presentation standards, and replenishment
Coordinate with AV and operations teams so meetings start smoothly and issues are addressed quickly
Help manage transitions between back-to-back meetings or events
Deliver a warm, polished, and anticipatory welcome for all employees and guests
Manage guest check-in, access coordination, and wayfinding in partnership with security
Maintain a calm, organized, and visually refined reception environment
Guide the flow of arrivals and departures so every interaction feels seamless
Conduct frequent walkthroughs to confirm room cleanliness, supplies, and basic functionality
Assist with light administrative tasks such as signage updates, delivery coordination, and vendor check-ins
Embody our hospitality principles—Welcomed, Empowered, Belonging—across every touchpoint
Uphold our proprietary Steps of Service in all guest interactions
Communicate clearly and empathetically when assisting guests or resolving requests
Participate in service training, Audits, and continuous improvement activities

Qualification

Guest servicesEvent coordinationCatering supportCommunication skillsTeam collaborationAttention to detailOrganizational skills

Required

Ability to manage guest flow and ensure meetings run seamlessly
Experience in supporting meeting room readiness and visitor coordination
Strong organizational skills to maintain a calm, organized, and visually refined reception environment
Ability to conduct frequent walkthroughs to confirm room cleanliness, supplies, and basic functionality
Experience in executing meeting room setups, resets, and light cleanup
Ability to support catering partners with delivery coordination and presentation standards
Strong communication skills to assist guests or resolve requests clearly and empathetically
Ability to collaborate closely with conference operations, AV, catering partners, security, and workplace teams
Commitment to embodying hospitality principles and participating in service training and continuous improvement activities

Benefits

Heavily subsidized healthcare plans
Paid time off
Wellness programs
Professional development grants
401k plan
Many other benefits, subject to applicable eligibility criteria and company policies

Company

Industrious

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Industrious is a premium flexible workspace provider that redefines the workplace experience.
dateFounded in 2013
location
New York, New York, USA
people-size201-500 employees
web-link
https://www.industriousoffice.com/

Funding

Current Stage
Late Stage
Total Funding
$422M
Key Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M

Leadership Team

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Jamie Hodari
CEO and Co-Founder
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Gentry Long
Chief Commercial Officer (CCO)
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Recent News

EIN Presswire
Miami Cyber and Industrious Announce Strategic Partnership and The AI-Ready Business Series
2025-12-22
Pulse 2.0
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2025-12-05
Washington Technology
Antares collects $96M for small nuclear reactor development
2025-12-04
Company data provided by crunchbase