Permobil · 2 hours ago
Call Center Customer Experience Inside Sales Representative
Lebanon, TN
Full-time
Onsite
Entry Level
$19/hr - $20/hr
1+ years expPermobil is a global leader in advanced rehabilitation technology, seeking a Customer Experience Inside Sales Representative to innovate for individuals with disabilities. The role involves responding to customer inquiries, providing product information, assisting with orders, and ensuring customer satisfaction.
Health CareInnovation ManagementManufacturing
Responsibilities
Respond to inbound inquiries and follow up on leads related to wheelchair power products
Provide detailed product information, pricing, and specifications to customers and dealers
Assist customers with quotes, order placement, and warranty/service questions
Maintain accurate records of customer interactions and sales activities in CRM systems
Collaborate with outside sales representatives and technical teams to ensure customer satisfaction
Stay updated on product features, industry trends, and regulatory requirements
Handle customer complaints and resolve issues professionally and promptly
Qualification
Required
High school diploma or GED required
Strong communication and interpersonal skills
Proficiency in Microsoft Office and CRM software
Customer-focused mindset with a commitment to service excellence
Preferred
Associate's or Bachelor's degree preferred
1–3 years of experience in inside sales, preferably in medical devices or mobility equipment
Company
Permobil
Permobil creates assistive solutions that enrich the lives of people living with disabilities.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2013-03-27Acquired
Leadership Team
Chuck Witkowski
Chief Executive Officer
Charlotta Nyberg
Group Chief Financial Officer
Recent News
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Company data provided by crunchbase