SESAC Music Group · 1 month ago
Client Solutions Coordinator- HFA (New York or Nashville)
New York, NY
Full-time
Hybrid
New Grad, Entry Level
$42K/yr - $44K/yr
0+ years expSESAC Music Group is seeking a Client Solutions Coordinator to join the Harry Fox Agency team. This role involves managing client communications and ensuring satisfaction while supporting the rights process in the music industry.
Media and EntertainmentMusicRecreation
Responsibilities
Managing a large volume of incoming emails on a daily basis and responding within the desired timeframe
Assisting publishers in submitting song copyright claims to index in the HFA Song Database
Assisting licensees and Songfile users in obtaining mechanical licenses from our platforms
Assisting with the set up for HFA Online Accounts
Assisting with account set up for Electronic Funds Transfer
Maintaining a proper audit trail of correspondence
Maintaining the Name and Address, Agreements Authorizations portal and HFA Song Database. This includes processing dispute resolutions, signed agreements, estate transfers, song claims, catalog administration changes, warning codes and account holds
Providing phone support to HFA affiliated publishers
Qualification
Required
Bachelor's degree in music business, business administration, related field or equivalent experience
Up to 2 years professional work experience in the Music/Entertainment and/or Customer Service Industries
Excellent written and verbal communication skills
Strong time management and organizational skills
Ability to work in a fast-paced environment and effectively manage work to meet deadlines
Must be able to work both independently and collaboratively within a team
Ability to maintain a positive work environment and communicate in a professional manner with clients, colleagues, and managers
Company
SESAC Music Group
SESAC Music Group is a multinational music firm with many lines that offers a broad range of data, technology.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$889M2025-07-31Debt Financing· $889M
Leadership Team
Malcolm Hawker
Chief Operating Officer
Samantha Saturn
Chief Marketing Officer
Recent News
Music Business Worldwide
2025-10-09
Company data provided by crunchbase