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Fifth Third Bank · 1 month ago

Senior Title Insurance Specialist

Evansville, IN

Full-time

Onsite

Mid, Senior Level

2+ years exp

Fifth Third Bank is a financial institution looking to enhance its team with a Senior Title Insurance Specialist. This role is responsible for examining title, handling complex title issues, training, and maintaining accurate title files while ensuring a positive customer experience.

BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage

Responsibilities

Must be able to work in a fast-paced, high-stress environment to ensure service levels expectations are achieved

Must be able to plan, manage, and prioritize activities to meet workload demands

Communicate effectively with title insurance underwriters and all internal and external customers to resolve all title situations that may arise

Must be able to achieve the minimum performance expectations at all times including quality, productivity, and procedural

Handle customer complaints and other sensitive matters in a diplomatic and customer friendly manner at all times

Must be able to train other employees as requested on all title processes

Demonstrate the ability to audit the work of others

Understand TRID regulations including, but not limited to, naming conventions, state laws and requirements regarding fees, etc

Contribute to the department's teamwork efforts: Build strong relationships, appreciate the abilities of team members, promote a positive environment, represent the company and department in a favorable manner, and support management's decisions

Be available to work a late shift as needed to cover reviews as needed by the lender

Demonstrate proficiency in Microsoft suite of products as well as title industry software used

Actively participates in ongoing efforts to continually improve customer service for both internal and external customers

Employees must be proficient in all steps of title examination including how to create a title chain, examining deeds and mortgages, understanding taxes, understanding how to clear title, and being able to translate all results into requirementsandexceptions for the title commitment

Understand all state and underwriter requirements in all licensed states (which is currently 16) and know when they apply

Be able to determine status and seek resolution for aged liens appearing on title

Be able to review trust documents, POAs, Estate documents, etc. to ensure there are no title issues or problems

Must be able to prepare and review affidavits including Identity, Marital Status, Continuous Marriage, Survivorship, etc

Determine status and seek resolution for IRS Liens, State Specific Tax Liens, and miscellaneous judgments

Must be able to research and resolve liens held by lenders that no longer exist

Must understand rate tables in all licensed states and be able to prepare title insurance invoices

Must be able to decipher property taxes including assessments, additional fees, delinquencies and payment status

Must have an advanced understanding of title insurance premiums and the remittance process

Must be able to decipher title plants

Must understand endorsements, when they apply and all endorsement fees

Demonstrate a highly developed understanding of the title industry in terms of job knowledge and industry-related methods and practices

Must be able to obtain required licensing in multiple states if needed

Qualification

Title examinationTRID regulationsTitle insurance experienceMicrosoft Suite proficiencyTitle industry softwareCustomer serviceTraining othersTeamwork

Required

High School Diploma or equivalent

A minimum of 2 years Title Insurance experience or equivalent as determined by hiring manager

Ability to work in a team environment