ODP Business Solutions · 1 month ago
Account Manager, Inside Sales
9501 Amberglen Blvd , Austin, TX, 78729, US
Full-time
Hybrid
Mid, Senior Level
$21.85/hr - $34.14/hr
3+ years expODP Business Solutions is a leading provider of products and services through an integrated B2B distribution platform. The Account Manager position focuses on increasing account penetration and servicing existing revenue by making sales and ensuring customer satisfaction while collaborating with specialists to enhance product offerings.
ConsultingFacilities Support ServicesFacility ManagementPrinting
Responsibilities
Servicing existing revenue: Responsible for making sales or soliciting orders or contracts. For those customers in territory with current spend, the rep is responsible for servicing the existing revenue, pulling in customer service or sales support as needed to keep customer satisfied and looking to spend more with ODP Business Solutions. This includes bids, contract negotiations, request for proposals, and re-bidding existing contracts. This also includes ensuring ODP Business Solutions can earn appropriate profitability based on customer profile in volume, size, and service requirements. This will require the development of and execution of pricing strategies and tactics. This role is a hybrid position that requires both in-office and remote work. The associate will be expected to work in-office as necessary
Existing account penetration: Responsible for making sales or soliciting orders or contracts. Responsible for growing share of wallet in customers who have spend with ODP Business Solutions today by selling more of current products, greater range of products, or new category of products into the end customer; responsible for selling both office supply and non-office supply categories, pulling in specialists as needed to support greater category penetration
Takes responsibility and ownership for data integrity and accuracy of work products and creative with business planning and implementing sales initiatives. Maintains customer information in ODP Business Solutions’ CRM
Responsible for customer and company requirements and being a thought leader in developing selling strategies and training co-workers
Qualification
Required
Minimum 3-5 years of experience in related field
Five (5) years of Strategic Account Sales and/or Management experience; minimum of three (3) years
Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job
Proficient in MS Office - Word, Excel, PowerPoint
Working knowledge of CRM tools (i.e., Salesforce.com)
Successful history of B2B selling
Hunter mindset to existing customers and negotiate new, renewed, or amended contracts
Strong presentation ability required since they develop customer centric solutions and deliver sales proposals on product features and benefits
Ability to multitask, as well as work efficiently and effectively within required deadlines
The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment
Has the aptitude to learn the product suite and the ODP 5C way
Ability to manage and foster change
Coachable, yet has an entrepreneur spirit
Maintains and updates databases with all required customer information in CRM
Meet or exceed assigned revenue goals and sales quotas within assigned module of accounts
Ability to read, write, speak, and understand English
Strong verbal, written, and interpersonal communication skills
Preferred
High School diploma or equivalent education preferred
Benefits
401(k)
Competitive salaries
Benefits package
Opportunity to move and grow within our organization
Participate in an incentive program
Company
ODP Business Solutions
ODP Business Solutions is a workplace solution company that offers space planning, facilities maintenance, and digital protection services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christine Jamison
Preferred Partner Program Manager
Lorie David
STRATEGIC ACCOUNT MANAGER, FACILITIES
Recent News
Digital Commerce 360
2025-09-23
2025-05-07
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