ICD Portal · 1 month ago
Client Support - Security Master
Jersey City, NJ, United States
Full-time
Hybrid
Entry Level
$80K/yr - $130K/yr
1+ years expTradeweb is a global leader in electronic trading for various financial markets. The Client Support - Security Master role involves providing critical client support in the setup and maintenance of fixed income securities on the ATS, ensuring the integrity of the security master database and resolving any related issues.
CrowdfundingFinancial ServicesImpact InvestingPayments
Responsibilities
Respond directly to trader requests to setup new issues and maintain attributes on secondaries for fixed income securities within the TWD Security Master Database; be available to assist with trade support activity when there are data related trade problems
Utilize multiple data sources to research, validate and respond to real time data discrepancies that impact trading or client workflow; including calculation errors, refunding inquiries, descriptive, etc
Experience communicating with trading desks; display urgency and communicate effectively with the ability to think creatively and quickly suggest options for alternative resolutions when a complete resolution is not immediately available
Add value to team projects and ad hoc requests; including QC, testing, research & analysis
Display urgency and communicate effectively when resolving Sec. Master discrepancies for clients
Qualification
Required
Bachelor's Degree completed or relative work experience required
1-3 years of experience in financial services
Must be comfortable using SQL for reference data analysis
General knowledge of fixed income securities and the attributes that differentiate them
Superior written, verbal and interpersonal communication skills with the ability to interact with various levels of the organization
Superior client services skills are required
Ability to prioritize and manage competing requests and tasks in a fast-paced environment with a high degree of accuracy when solutioning
Ability to explain both problems and resolutions in a complete manner with acute attention to detail are a must
Must be proficient in Microsoft Suite
Preferred
Experience with JIRA to track and prioritize system upgrades and bug fixes related to the security master database is a plus
Experience in utilizing data provider tools/APIs (ex. BBG, ICE, Refinitiv, etc.) for analysis a plus
Experience navigating a Security Master GUI a plus
FINRA Series 7 and/or related licenses preferred
Benefits
Health Insurance
Hybrid Environment
Health Care and Dependent Care Flexible Spending Accounts
Maven Family Building Benefit
Building Wealth - 401(k) Savings Plan
Pre-Tax Commuter Benefits Program
ARAG Legal Services
Employee Assistance Program
Tuition Reimbursement
Financial Wellness Tools
Travel Assistance Benefits
Pet Insurance
Corporate Gym Subsidies
Wellness Perks
Paid Time Off and Parental Leave
Company
ICD Portal
Tradeweb is dedicated to serving the unique investment and liquidity needs of treasury and finance teams.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Parthenon Capital Partners
2024-04-08Acquired
2017-10-10Private Equity
Leadership Team
Justin Brimfield
Chief Marketing Officer
Recent News
FinanceFeeds
2025-06-28
Institutional Asset Manager
2025-06-28
Business Wire
2025-06-26
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