Trantor · 1 month ago
IT Asset Management Specialist
Heathrow, FL
Full-time
Hybrid
Mid LevelTrantor is seeking an IT Asset Management Specialist to oversee the end-to-end lifecycle of all IT hardware and related accessories. This role involves managing asset requests, ensuring timely deployment, tracking, and compliance with audit and financial requirements.
Developer ToolsEnterprise SoftwareService IndustrySoftware
Hiring Manager
Parinay Kumar
Responsibilities
Process ServiceNow tickets including:
New hire deployments
Device changes
Break/fix replacements
Accessory requests
Maintain accurate and timely updates in CMDB
Coordinate imaging, configuration, and troubleshooting with L1/L2 teams
Manage the 5-year refresh cycle (4 years in warranty + 1 year out of warranty)
Handle asset recoveries for terminations, refreshes, and repairs
Oversee cleaning, sanitization, redeployment, retirement, and disposal
Maintain lifecycle accuracy in ServiceNow
Monitor inventory of laptops, desktops, peripherals, and accessories
Place timely orders based on vendor lead times
Track and reconcile all stock movement
Coordinate with Endpoint Engineering for approved models and configurations
Support vendor management, warranty escalations, and review meetings
Create and maintain BO reports, lifecycle dashboards, and audit/financial reports
Provide asset utilization insights and refresh planning updates to leadership
Ensure compliance with ITIL, SOX, and internal governance
Meet all ServiceNow SLAs (priority: new hires, break/fix, accessories)
Maintain >95% CMDB accuracy
Ensure inventory forecasting supports 6–12 months of demand
Deliver weekly lifecycle data and monthly executive reports
Collaborate effectively with IT L1, L2, and Endpoint Engineering teams
Qualification
Required
Experience in IT Hardware Asset Management in enterprise environments
Strong organizational and multitasking skills
Proficiency with ServiceNow (Asset/CMDB), Excel, and business reporting tools
Vendor and procurement management experience
Strong written and verbal communication skills
Bachelor's degree in IT, Computer Science, Information Systems, Business, Finance, or equivalent experience
Preferred
Familiarity with Intune and JAMF
CITAM
CSAM
ITIL Certification
Company
Trantor
Trantor is a pioneer in creating enterprise technology solutions and state-of-the-art CaptiveCoE™ assisting enterprises across the globe with their digital transformations and business needs.
Founded in 2012
1001-5000 employees
H1B Sponsorship
Trantor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Sriram Iyer
Co-Founder and Managing Partner
Pradeep Bakshi
Founder and Managing Partner
Recent News
2025-05-05
Company data provided by crunchbase