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Kemper · 2 hours ago

Bilingual Sales Agent Trainee

Irving, TX

Full-time

Onsite

Entry Level

1+ years exp

Kemper is one of the nation’s leading specialized insurers, dedicated to providing outstanding service to customers. As a Bilingual Sales Agent Trainee, you will prepare insurance quotes, advise customers on coverages, and convert quotes to insurance policies while building lasting relationships with clients.

ConsumerFinancial ServicesInsurance

Responsibilities

Interact and build lasting relationships with clients to have an impact on their life and our community while attending to their insurance needs

Engages customer via inbound and outbound telephone calls to assess insurance needs and rating variables

Completes sale of policy by collecting down payment and uploading policy

Performs cross selling on other services offered by the company (property insurance, commercial insurance, etc.)

Maintains records on customers including information about the consumer, source of lead, response to quote/offer application and policy according to procedures established by management

Completes all required training in a timely manner including detailed knowledge of Kemper products and coverages

Must obtain and/or maintain Property and Casualty license to sell and service insurance, within a specified time of employment as needed based on position

Must pass licensing exam within the specified number of attempts established by the department

Interacts with prospective customers in a professional manner to provide them with an insurance quote and if purchased, converts the lead to an actual policy

Assists customer with other services as appropriate

Qualification

Bilingual SpanishBilingual EnglishInsurance licenseSales experienceCustomer service experiencePC proficiencyExcel proficiencyWord proficiencyCommunication skillsDetail oriented

Required

Must be proficient in Spanish and English

Above average communication skills to represent the company in a professional manner and communicate effectively with potential customers

Experience with and the ability to use a PC to perform daily duties required

Must be detail oriented and accurate and have the ability to work independently following strict procedural guidelines

This is an in-office job

Preferred

1 year of prior experience in sales preferred, but not required

1 year of customer service experience preferred, but not required

Insurance sales experience preferred, but not required

A valid insurance license for assigned State(s) is preferred. If not already licensed, must obtain license within specified period of time to remain employed

Previous experience with Excel, Word and web-based systems preferred