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University of Notre Dame · 4 hours ago

Temporary | IT Assistant

Notre Dame, IN

Full-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

The University of Notre Dame is a vibrant, mission-driven community dedicated to fostering an environment of care. They are seeking a Temporary IT Assistant to join the Library IT team, responsible for providing technical support and ensuring an exceptional customer experience for end users.

Higher Education

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Scheduling meetings with end users to address technical needs

Configuring computers with required software, printers, and user-specific specifications

Checking, setting up, and troubleshooting audio/visual equipment in technology-enabled spaces

Providing in-class technical support for faculty

Assisting with the maintenance of an accurate and up-to-date inventory of computer systems

Documenting the intake, deployment, and return of computers

Providing basic troubleshooting and technical assistance as appropriate

Escalating complex issues to higher tiers of support when needed

Updating and maintaining ServiceNow records

Engaging in self-directed professional development opportunities

Qualification

Customer service experienceWindows 11MacOSIOSOffice tools proficiencyCommunication skillsProblem-solving skillsOrganizational skills

Required

Ability to work and learn independently

Collaborate and problem-solve independently and with a team

Good communication skills: written and verbal

Customer service experience and a mindset to provide outstanding service

Preferred

Familiarity with Windows 11

Familiarity with macOS and iOS

Outstanding customer service skills

Experience with office tools, including spreadsheets

Good organizational and personal productivity practices

Company

University of Notre Dame

Glassdoor4.4

In addition to having a successful career as a researcher, school psychologist, and academic professional,

Founded in 1842

Notre Dame, Indiana, USA

5001-10000 employees

https://www.nd.edu/

H1B Sponsorship

University of Notre Dame has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (22)