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Boston Red Sox · 1 month ago

2026 Client Services Day of Game Staff

Boston, MA, United States

Full-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Boston Red Sox and Fenway Sports Management is seeking Client Services Day of Game Staff to manage relationships with Premium Members and provide high-quality service during games and events. The role involves preparing club spaces, assisting with special events, and ensuring client satisfaction during game day experiences.

Sports

Responsibilities

Have a passion for hospitality and creating unique experiences that align with the overall goals of the Client Services department

Prepare all club spaces for games & special events by following the guided checklist for each club location

Lead and/or assist pre-game tours

Arrange and distribute client gift bags, photos, and tickets during each game

Assist with execution of various number of Premium Member special events: batting practice, cocktail parties, and concerts. This includes but is not limited to handling ticket distribution, photography, check-in for events, and assisting Red Sox Legends

Assist with all game day activations associated with the Client Services department

Handle and assist all client needs at various checkpoints on the Premium levels

Qualification

HospitalityMulti-taskingCommunication skillsSelf-motivatorRelationship building

Required

Available for a majority of Red Sox home games, concerts and other special events from April through the end of the baseball season

Must be 18 years of age or older

Have a passion and commitment for connecting with people, both external and internal, to form long term relationships through incredible service

Self-motivator who can adapt/respond to different types of requests on-the-go

Excellent communication skills including the ability to lead and converse with groups

Ability to multi-task, prioritize and manage time effectively

Ability to lift and carry objects up to 20 pounds

Company

Boston Red Sox

Glassdoor4.2

Major League Baseball club and member of the American League East Division. It is a sub-organization of Fenway Sports Group.

Founded in 1901

Boston, Massachusetts, USA

201-500 employees

http://www.redsox.com

Funding

Current Stage

Growth Stage

Leadership Team

Brian Shield

SVP | CTO

Zineb Curran

SVP/Chief Communications Officer Boston Red Sox

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