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Digital Realty · 4 hours ago

Site Engineer II

Sterling, VA

Full-time

Onsite

Mid Level

3+ years exp

Digital Realty is a global leader in data center solutions, providing a secure environment for data and interconnection. The Site Engineer II will be responsible for the daily operations of data center facilities, ensuring the maintenance and repair of mission-critical systems to achieve optimal uptime and compliance with customer SLAs.

3D TechnologyAnalyticsData CenterDigital MediaFinanceMobileSocial Media

Comp. & Benefits

Responsibilities

Gain a complete understanding of the following DLR and site related items: Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines with good accuracy

Equipment nomenclature standards and equipment locations

Facility drawings and equipment specifications

Equipment sequence of operations (SOO’s), standard operating procedures (SOP’s), and emergency operating procedures (EOP’s)

Customer SLA’s and engineering specific lease obligations critical to data center operations

Facility top 20 EOP’s

BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends

DLR event management, event escalation, and incident reporting procedures

Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders

Create/edit/resolve/close incident reports following a site incident

Maintenance and Operations Standards

Digital Realty’s Environmental and Occupational Health and Safety standards

Gain a complete understanding of all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs

Supervision of construction activity and installations as required

Ability to be the executor in the site specific change management processes including the creation of Method of Procedures (MOPs) for low risk preventative maintenance and repairs as well as the oversight of those maintenances as they are carried out

Ability to effectively troubleshoot site mechanical and electrical systems

Ability to respond to unplanned events without immediate supervision

Ability to efficiently complete rounds/inspections and to detect anomalies during those rounds

Develop or improve SOPs for site specific equipment

Gain a good understanding and knowledge of the local customers business and datacenter operation

Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty

Complete DLR Critical Awareness Training

Qualification

Mission critical infrastructureUPS SystemsHVAC SystemsCMMS systemsElectrical expertiseMechanical competenceBMS SystemsEnergy efficiency principlesData Center OperationsMicrosoft OfficeBasic understanding of emergency processesInterpersonal skillsOrganizational skillsCommunication skillsDetail oriented

Required

At least 3 year of experience in mission critical facilities operating / engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site. (UPS, HVAC, generators, fire/life safety systems)

Hands-on electrical or mechanical skill and competence in the area of non-expertise (for example, electrical expertise with mechanical competence, or vice-versa)

Strong knowledge of various UPS Systems and architectures

Strong knowledge of various cooling systems and architectures

Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios)

Strong knowledge of energy efficiency principals

Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints

Detail Oriented with strong organizational skills

Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad

Basic understanding of emergency situations and escalation processes

Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems

Lift and handle up to 50 pounds

Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment

Work under a raised data center floor

Climb ladders (up to 16 feet) to reach plenum spaces