This job has closed.

M&T Bank · 1 month ago

Foreclosure Support Specialist I

Getzville, NY

Full-time

Hybrid

Entry Level

$18.68/hr - $31.14/hr

2+ years exp

M&T Bank is a financial institution focused on providing banking services. The Foreclosure Support Specialist I is responsible for processing and managing loans in the foreclosure-eligible delinquency portfolio and ensuring timely and accurate quoting of payoff and reinstatement amounts for these loans.

Financial Services

H1B Sponsor Likely

Responsibilities

Complete timely and accurate reviews of past due loans on a daily basis that meet foreclosure referral requirements and/or manage a portfolio of foreclosure quote requests

Ensure adherence to all regulations, state and investor/insurer guidelines and CFPB guidelines

Review multiple document imaging systems to obtain all data required to complete a foreclosure referral and/or quote request

Manage escalation requests via M&T Bank Systems, emails, and verbal direction

Conduct research and review prior servicer payment histories

Work closely with other teams within Customer Asset Management (CAM), Collections, Loss Mitigation, SPOC and component servicing team to ensure proper approval or denial before activating the foreclosure process and customer and attorney quote inquiries are handled expeditiously

Understand the required referral documents and imaging systems

Perform quality control review of off-shore team document uploads to the system of record to ensure foreclosure counsel is able to move through the foreclosure timeline on schedule

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies

Promote an environment that supports belonging and reflects the M&T Bank brand

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Complete other related duties as assigned

Qualification

Banking/mortgage experienceDocument imaging systemsM&T Bank systemsParalegal CertificateWritten communicationVerbal communicationDetail orientedProblem solvingTeam playerWork ethic

Required

A combined 3 years' higher education and/or work experience, including a minimum of 2 years' banking/mortgage industry experience

Working knowledge of word processing, spreadsheet and email software

Excellent written and verbal communication skills

Detail oriented

Motivated, team player with a positive and friendly attitude

Strong problem solving skills

Strong work ethic and ability to work independently

Preferred

Associate's degree in Accounting or Business

Knowledge of M&T Bank systems

Paralegal Certificate

Company

M&T Bank

Glassdoor3.6

Great companies have an enduring sense of purpose.

Founded in 1856

Buffalo, New York, US

10001+ employees

http://www.mtb.com

H1B Sponsorship

M&T Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (116)

2024 (113)

2023 (84)

2022 (103)

2021 (42)