Zinier · 3 months ago
Solutions Architect, US
Zinier is on a mission to enable Deskless Workers achieve greater success through innovative software solutions. They are seeking a Solutions Architect with experience in Field Service Management to transform complex technical requirements into customer-centric solutions and collaborate with cross-functional teams to deliver impactful results.
Artificial Intelligence (AI)Cloud ComputingEnterprise ApplicationsEnterprise SoftwareField SupportMachine LearningSaaS
Responsibilities
Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes
Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design
Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions
Define and maintain technical implementation documentation (e.g., Low-Level Designs)
Evaluate, configure, and customize product features while ensuring integration and implementation best practices
Troubleshoot technical issues, propose solutions, and provide post-implementation support
Contribute insights to continuously improve Zinier’s product roadmap and delivery methodology
Qualification
Required
6–12 years of SaaS experience in professional services or client-facing roles
Proven experience in Field Service Management
Creative problem-solving skills for addressing product gaps and business challenges
Experience delivering solutions in an Agile environment
Familiarity with project management tools such as JIRA, Confluence, or equivalents
Strong technical knowledge of enterprise applications, workflows, integrations, and databases
Working knowledge of data models, JavaScript, and JSON
Exceptional communication skills in English, with the ability to engage with stakeholders across diverse levels and backgrounds
High attention to detail, reliability, and follow-through
Preferred
Background in high-growth startups with evolving product roadmaps
Company
Zinier
Zinier offers a low-code field service automation platform that provides a combined power of humans and technology.
H1B Sponsorship
Zinier has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
2022 (2)
2021 (4)
2020 (11)
Funding
Current Stage
Growth StageTotal Funding
$120MKey Investors
ICONIQ GrowthAccel
2020-01-15Series C· $90M
2019-03-05Series B· $22M
2018-01-15Series A· $8M
Recent News
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