Administrative Assistant jobs in United States
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Alliant Insurance Services · 9 hours ago

Administrative Assistant

Alliant Insurance is hiring an Administrative Assistant for their Transitions Benefit Group office. The role involves providing support services, developing insurance leads, and promoting the company's products to enhance revenue.

ConsultingFinancial ServicesInsurance
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H1B Sponsor Likelynote

Responsibilities

Place and receive outbound and inbound calls related to the development of insurance leads
Promote the company’s product portfolio and provide service assistance to consumers; Respond to consumer inquiries through calls both inbound and outbound as well as internet inquiries
Deliver prepared scripts to prospects and leads with the intent of delivering a qualified prospect or lead to a Licensed Agent
Communicate with consumers regularly regarding rate changes, new product offerings, additional product information, and new policy issuance
Monitor compliance with program reporting rules and service requirements
Update and maintain proprietary Lead Advantage System in accordance with policies and procedures
Document each and every consumer contact with detailed notes
Work collaboratively with fellow staff to advance the values and mission of Instructive and Senior Market Sales by serving on relevant internal and external committees; Assists with special projects/assignments as requested by members of management
Perform all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates
Perform other duties as assigned

Qualification

Customer ServiceInsurance KnowledgeProficient Computer SkillsBilingual SpanishBilingual EnglishNegotiation SkillsProblem SolvingCommunication SkillsOrganizational SkillsSelf-Motivated

Required

High School Diploma or GED
One (1) or more years Customer Service experience
Strong verbal and written proficiencies of the English language
Working knowledge of insurance services industries
Knowledge of the general industry procedures, practices and terminology
Skill in working effectively with inbound and outbound callers/customers
Skill in negotiating and problem solving to resolve internal and external conflicts
Ability to approach and communicate with a wide range of personalities in a professional and courteous manner
Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situations
Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests
Ability to work independently, exercise independent judgment, make and execute decisions
Ability to be a self starter, motivated and accomplish goals and tasks within a given time frame

Preferred

Bilingual (Spanish and English)
Proficient computer skills (Microsoft/Word, Excel, PowerPoint, Adobe Acrobat, MS Outlook software preferred)

Company

Alliant Insurance Services

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Alliant Insurance Services is a distributor of diversified insurance products and services.

H1B Sponsorship

Alliant Insurance Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2022 (2)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
$690M
Key Investors
PSP Investments
2019-10-17Debt Financing· $690M
2019-01-22Series Unknown
2007-06-03Acquired

Leadership Team

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Stephanie Beach
Senior Vice President, Employee Benefits
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Todd Schwartz
Senior Vice President
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Company data provided by crunchbase