RingCentral · 4 hours ago
Contact Center Account Executive, MidMarket
United States
Full-time
Remote
Mid Level
$181K/yr - $211K/yrRingCentral is a leading provider of business cloud communications and contact center solutions. They are seeking a high-performing Account Executive to join their fast-growing Contact Center Practice, focusing on revenue growth and customer satisfaction in the Mid-Market segment.
Cloud ComputingCollaborationEnterprise SoftwareMeeting SoftwareSaaSVoIP
Responsibilities
Drive Revenue Growth: Work with the Account Executive to grow a defined territory through new logo acquisition for contact center and cross sell within the existing RingCentral customer base
Upsell & Expand: Re-engage past opportunities and grow existing accounts by identifying additional Contact Center use cases. Drive AI strategy and understand business use cases
Be the Trusted CX AE Advisor: Communicate and demonstrate the value of RingCentral’s Contact Center portfolio—including Workforce Optimization, AI, and omnichannel capabilities—to senior-level stakeholders and IT decision-makers
Educate and Evangelize: Partner closely with internal RingCentral Sales teams to increase Contact Center mindshare, provide enablement, and support GTM strategies
Develop Winning Strategies: Build and execute Territory, Account, and Opportunity Plans in collaboration with cross-functional teams including SEs, Channel Managers, Professional Services, and Marketing
Craft Tailored Solutions: Align RingCentral’s solutions—including Contact Center, RingCX, and Unified Communications offerings—to specific customer challenges and requirements
Customer Advocate: Champion customer needs internally to drive satisfaction and long-term partnership
Manage Full Sales Cycle: Utilize the RingCentral sales process to drive pipeline creation, progression, and deal closure
Forecast with Precision: Own your GTM plan, manage pipeline and funnel health, and consistently meet or exceed quota
Leverage the Channel: Partner with VARs and strategic alliances to expand reach and accelerate deal velocity for existing customers
Qualification
Required
Contact Center sales experience is a must have qualification to be considered for this role
Proven success in cloud Contact Center, ideally in the Mid-Market segment
Strong ability to develop relationships with technical and business stakeholders
Experience selling to Line-of-Business and IT leaders, including C-level
Deep understanding of CCaaS, UCaaS, and cloud communications solutions
Ability to work cross-functionally in a matrixed environment
Highly organized, self-driven, and results-oriented mindset
Benefits
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
Company
RingCentral
RingCentral is a provider of enterprise cloud communications and collaboration solutions.
Founded in 2003
5001-10000 employees
H1B Sponsorship
RingCentral has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (54)
2023 (57)
2022 (76)
2021 (80)
2020 (58)
Funding
Current Stage
Public CompanyTotal Funding
$1.69BKey Investors
Sylebra CapitalAkkadian VenturesHermes Growth Partners
2025-09-12Post Ipo Debt· $1.24B
2023-08-09Post Ipo Debt· $400M
2023-05-25Post Ipo Equity
Leadership Team
Vlad Shmunis
Founder, CEO, and Chairman of the Board
Vlad Vendrow
Co-Founder and Chief Technology Officer
Recent News
2025-12-25
2025-11-10
PR Newswire UK
2025-11-06
Company data provided by crunchbase