Bull City Talent Group · 1 month ago
Sr. IT Business Analyst -DtC (E-commerce/Retail)
Princeton, NJ
Contract
Onsite
Senior Level
7+ years expBull City Talent Group's direct client is seeking a highly skilled Senior IT Business Analyst with deep experience in Shopify-based direct-to-consumer (DTC) ecosystems. This role involves leading the business analysis of a newly acquired Shopify DTC platform and requires strong communication skills to translate technical details into business insights.
ConsultingRecruitingStaffing Agency
Responsibilities
Lead the end-to-end business analysis of the acquired organization’s existing Shopify DTC platform, including storefront configuration, apps, integrations, workflows, and operational dependencies
Conduct detailed current-state assessments of order processing workflows, fulfillment processes, site plugins/apps, payment processing, customer data capture, and data synchronization with back-end systems (e.g., ERP, CRM, OMS, ESP)
Map and document business processes, data flows, system interactions, integration points, and dependencies across Shopify and connected systems
Evaluate how customer, order, product, and inventory data is exchanged between Shopify and the ERP, identifying process gaps, risks, inefficiencies, and opportunities for improvement
Partner closely with IT, operations, ecommerce, supply chain, finance, and leadership stakeholders to gather requirements, validate findings, and ensure full visibility into current workflows and system behavior
Prepare and deliver clear and comprehensive synopsis documentation, including architectural diagrams, process maps, integration overviews, and recommendations for future-state considerations
Facilitate cross-functional meetings, workshops, and interviews to obtain a complete understanding of business needs and technical constraints
Translate complex technical concepts into concise, business-friendly language for executive-level communication
Support post-acquisition integration planning by providing insights, gap analyses, and solution options
Ensure alignment between business objectives and technology capabilities, advocating for best practices in ecommerce and DTC operations
Qualification
Required
7+ years of Business Analysis experience, with at least 3+ years focused specifically on Shopify DTC ecosystems
Proven experience conducting current-state and gap analyses for Shopify storefronts and associated back-end integrations
Strong understanding of ecommerce processes: order lifecycle, payments, fulfillment, inventory, returns, customer messaging, and analytics
Strong analytical and documentation skills, including process mapping, data flow diagrams, and requirements definition
Ability to operate independently, manage multiple workstreams, and navigate ambiguity in a fast-paced environment
Exceptional communication skills with the ability to engage effectively with both technical and non-technical stakeholders
Hands-on experience with Shopify apps, Liquid templates, APIs, integration middleware, and ERP data flows
Bachelor's degree in Information Technology, Business, or related field
Preferred
Experience supporting M&A integration activities in an IT or ecommerce context is a plus
MBA or advanced degree a plus
Company
Bull City Talent Group
Bull City Talent Group is a consultancy that offers hiring, recruitment and technology consultation services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase