Thomson Reuters · 9 hours ago
Client Project Manager, Direct Tax
Eagan, MN
Full-time
Hybrid
Mid, Senior Level
$72K/yr - $134K/yr
5+ years expThomson Reuters is a global leader in providing trusted content and technology solutions for professionals across various industries. They are seeking a self-motivated Client Project Manager with direct tax experience to manage complex technical projects and implementations for external clients, ensuring a positive and efficient project experience.
AdviceAnalyticsFinancial ServicesManagement ConsultingProfessional ServicesRisk ManagementSoftware
Hiring Manager
Danet Tuohy
Responsibilities
Manage multiple projects simultaneously for all phases of customer projects
Deliver projects within the constraints of scope, time, and cost to agreed levels of quality, within the organization’s project management framework
Define, document, and manage smaller-scale projects with minimal supervision, working with multiple teams that may have differing priorities and working/cultural practices
Provide client service through regular, direct contact with clients through a variety of modes, such as email, telephone and live meetings or onsite visits throughout the project lifecycle
Bring appropriate internal individuals together to accurately scope the feasibility of projects and provide alternative solutions when projects are deemed to be not feasible
Set and manage expectations (timeframes, process, communications, etc.) with clients at the onset of projects, as well as throughout
Lead primarily Waterfall-style projects with an Agile build approach, including advocating for stakeholders and conducting project meetings with internal and external contacts
Serve as the primary point of contact for clients during projects and coordinating internally on behalf of customers (phone, email, and live meetings or potentially in-person onsite visits)
Manage and execute implementation plans including managing project scope, directing staff resources (both internal and external), evaluating results, creating documentation of newly created processes and managing overall engagement
Collaborate with and hold internal teams accountable for ensuring deadlines are met and that concerns are addressed in a prompt and appropriate manner
Attain the product/process knowledge needed to step in to perform hands-on project work when delegating is not an option, as well to discuss product specifics with clients when necessary
Can scope out a project based on business requirements and achievable benefits
Recommend optimal system configuration and business processes based on industry best practices
Identify and develop upsell opportunities within assigned customer projects
Contribute to the goals and tasks of the Professional Services, including assisting in the development of new offerings and processes and providing internal project management when needed
Qualification
Required
Able to work on hybrid in-office schedule with an expectation of 2-3 days per week and as required
Ability to support global teams and clients as needed
Occasional regional company-paid travel with possible global travel required up to 35% annually to for client site visits and occasional department or company meetings, for which notice will be provided
Bachelor's degree or equivalent experience (project management certification(s) preferred)
5 years of direct client-facing project management experience, including working directly with senior project leadership
Functional, technical knowledge of and experience working with Oracle and SAP, especially Oracle Fusion required
Strong interpersonal and written communications skills. This includes the ability to effectively communicate and build strong relationships with various roles within an end user firm (IT, staff, managing partners, etc.), as well as with various internal departments outside of Professional Services (Sales, Development, Operations, Support, etc.)
Experience with process analysis, design, mapping and re-engineering
Excellent organizational and analytical skills, with a methodical approach to work, problem solving and troubleshooting
Must be creative, innovative, and flexible, with the ability to work in a matrixed environment
Must possess strong cross-functional collaboration skills, with the ability to negotiate and influence others without direct authority
Able to proactively identify and analyze project risks, develop risk management plans, report up and out project risks, project status, and facilitate solutions to both project leadership teams and clients
Proven flexibility with strong analytical and problem-solving skills
Successful track record of seeing projects through the full life cycle that are completed according to outlined scope and timeline
Preferred
Experience managing large, complex technology projects preferred
Experience with Tax Engine or other related document management systems preferred
Experience with other Tax-related industry products and other Thomson Reuters products or solutions preferred
Experience having used ONESOURCE Direct Tax products or a background in Tax, Accounting or Finance preferred
Project Management certification (e.g. PMP Certification or PRINCE2 Certification) desired
Benefits
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
Social Impact: Make an impact in your community with our Social Impact Institute.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match.
Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Tuition Reimbursement
Access to Employee Stock Purchase Plan
Company
Thomson Reuters
Thomson Reuters delivers critical information from the financial, legal, accounting, intellectual property, science, and media markets.
10001+ employees
H1B Sponsorship
Thomson Reuters has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (12)
2023 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-11-20IPO
Leadership Team
Steve Hasker
President and CEO
Michael Eastwood
Chief Financial Officer
Recent News
Company data provided by crunchbase