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Capital One · 9 hours ago

Sr. Director, Technical Program Management - Card Tech Platforms

McLean, VA

Full-time

Onsite

Senior Level, Lead/Staff

$240K/yr - $329K/yr

9+ years exp

Capital One is changing banking for good by fostering a world where everyone has an equal opportunity to prosper. As a Senior Director of Technical Program Management, you will lead programs that build large scale products and platforms, ensuring exceptional customer experiences while developing the TPM discipline within the organization.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Lead programs that deliver on critical business goals and build large scale products & platforms

Help build solid platforms on mobile and web surfaces

Work to pave the way for an expanding TPM discipline within the team

Identify and mitigate technical risks throughout delivery life-cycle

Build and lead a world-class team of technical program managers

Lead technology focused discussions with senior leadership

Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

Ensure exceptional cross-team collaboration across different functions, organizations, and reporting boundaries

Qualification

Technical Program ManagementDistributed SystemsCloud Computing (AWS)Agile DeliveryData-Intensive SolutionsScalable Mobile ProductsTeam LeadershipCommunication SkillsProblem SolvingCollaboration SkillsEmotional Intelligence

Required

Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates

Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions

Exceptional communication and collaboration skills

Excellent problem solving and influencing skills

A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice

Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

Deep focus on execution, follow-through, accountability, and results

Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done

Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Bachelor's degree

At least 9 years of experience managing technical programs

Preferred

Bachelor's degree in a related technical field (Computer Science, Software Engineering)

MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

9+ years of experience designing and building data-intensive solutions using distributed computing

5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS

5+ years of building & leading experienced TPM team

5+ years experience building highly scalable mobile products & platforms

5+ years of experience with Agile delivery

5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact

3+ years of experience in building systems & solutions within a highly regulated environment