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Thomson Reuters · 1 day ago

Account Specialist, Audit

Frisco, TX

Full-time

Onsite

Entry, Mid Level

$77K/yr - $143K/yr

2+ years exp

Thomson Reuters is a global leader in providing trusted content and technology for professionals across various sectors. The Account Specialist role focuses on managing the renewal process for existing accounts, ensuring a seamless experience for clients while collaborating with sales and customer success teams.

AdviceAnalyticsFinancial ServicesManagement ConsultingProfessional ServicesRisk ManagementSoftware

H1B Sponsor Likely

Responsibilities

Own the end-to-end renewal process for a portfolio of customers

Manage quoting, contract execution, and renewal forecasting

Identify and execute low-complexity upsell and cross-sell opportunities

Respond to inbound commercial inquiries and route complex opportunities appropriately

Partner with CSMs to align renewal timing with customer value realization

Collaborate with Finance and Legal to ensure smooth processing of commercial transactions

Drive timely and accurate renewals by managing quotes, contracts, and customer communications, ensuring a seamless experience

Handle inbound commercial requests, identify small-scale upsell opportunities, and support pricing discussions in collaboration with CSMs & Sales

Work closely with CSMs, Sales, Finance, and Legal to align on customer strategy, pricing, and contract terms

Maintain accurate renewal forecasts, update CRM records, and ensure visibility into commercial performance

Engage with customers to confirm renewal intent, clarify terms, and ensure commercial alignment with their evolving needs

Qualification

Account managementRenewal forecastingCRM proficiencyCommercial acumenNegotiation skillsRelationship managementAttention to detailCross-functional collaboration

Required

Bachelor's degree in Business, Marketing, or a related field (or relevant experience)

2+ years in account management, renewals, inside sales, or customer-facing roles, preferably in a SaaS or recurring revenue environment

Strong commercial acumen and negotiation skills

Excellent communication and relationship management abilities

Highly organized with attention to detail and follow-through

Proficient in CRM and quoting tools (e.g., Salesforce, CPQ platforms)

Comfortable working cross-functionally and managing multiple priorities

Benefits

Flexibility & Work-Life Balance

Career Development and Growth

Industry Competitive Benefits

Culture

Social Impact

Making a Real-World Impact

Market competitive health, dental, vision, disability, and life insurance programs

Competitive 401k plan with company match

Competitive vacation, sick and safe paid time off

Paid holidays (including two company mental health days off)

Parental leave

Sabbatical leave

Optional hospital, accident and sickness insurance paid 100% by the employee

Optional life and AD&D insurance paid 100% by the employee

Flexible Spending and Health Savings Accounts

Fitness reimbursement

Access to Employee Assistance Program

Group Legal Identity Theft Protection benefit paid 100% by employee

Access to 529 Plan

Commuter benefits

Adoption & Surrogacy Assistance

Tuition Reimbursement

Access to Employee Stock Purchase Plan

Company

Thomson Reuters

Glassdoor3.0

Thomson Reuters delivers critical information from the financial, legal, accounting, intellectual property, science, and media markets.

Founded in 2008

Toronto, Ontario, CAN

10001+ employees

http://thomsonreuters.com

H1B Sponsorship

Thomson Reuters has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (12)

2023 (5)