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GBMC HealthCare · 1 day ago

Program Assistant

Baltimore, MD

Full-time

Onsite

Entry Level

$16.79/hr - $24.37/hr

1+ years exp

GBMC HealthCare is a healthcare organization seeking a Program Assistant to support patient care needs through administrative duties. The role involves providing secretarial support, managing communications, and maintaining record-keeping systems.

Health Care

Responsibilities

Provides secretarial support, prepares correspondence and reports and performs data entry as assigned

Acts as receptionist for the assigned area, answers incoming calls and directs them to the appropriate team member. Greets visitors, patients and employees and assists as appropriate

Responds to customer service requests regarding patients, families, payers, referral source, vendors, etc

Develops and maintains record keeping and filing systems following program protocols

Coordinates new patient referrals and associated paperwork

Qualification

Computer proficiencyMedical terminologyData entryProofreadingPrioritization skills

Required

1 year of related experience required in order to demonstrate understanding of general office and patient care policies, programs, filing systems, screening, directing visitors and calls

Word processing and data entry experience

Ability to read and write to proof read and edit routine correspondence and forms

Ability to type routine correspondence and data enter information into the computer timely and accurately

Ability to prioritize position duties and responsibilities as well as attend to multiple demands and requests simultaneously and assess situations and act accordingly