Coalition for Responsible Community Development · 2 hours ago
Salesforce Administrator
Los Angeles, CA
Full-time
Onsite
Entry Level
$55K/yr - $57K/yr
1+ years expCoalition for Responsible Community Development is a results-driven organization focused on providing high-quality programming. The Salesforce Administrator will support programmatic departments by managing the internal Salesforce system, ensuring optimal performance, and training users across the organization.
CommunitiesEducationNon ProfitReal Estate
Responsibilities
Manage user accounts, creating and deactivating users as needed, and maintaining appropriate permissions structure
Train new users and grow the Salesforce skill set across the organization. Regularly develop, improve, and maintain Salesforce training resources
Diagnose and troubleshoot system issues and errors both proactively and in response to staff helpdesk tickets
Perform regular system maintenance including duplicates resolution, minor modifications of page layouts, and field creation and/or updates. Install, upgrade, and manage database applications as needed to maintain optimal performance. Lead archiving process to maintain complete and current participant records in the internal data system
Collaborate with IT team to maintain appropriate standards for system security and data backup to ensure safety of participant data and compliance with applicable grant regulations
Work closely with Grants Manager and Grants Administrator to ensure strong foundational data entry of all grants and programs
Support Data Analysts in designing, planning, and managing weekly data migration/import process
Support Data Analysts and Grants team in producing dashboards and other outcomes and tracking reports, as needed
Qualification
Required
1-2 years' experience or related work and/or associate's degree
Experience managing data management software
Strong written and verbal communication skills with particular emphasis on effective training delivery
Strong project management and time management skills with keen attention to detail
Self-directed and capable of working to meet quick turnaround and deadlines independently
Knowledge of and experience with Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint)
Reliable transportation: valid driver's license and car insurance as required by law
Excellent social/interpersonal skills and writing ability commensurate with the communication and reporting requirements of the position
Preferred
Experience with governmental and nonprofit data system and reporting requirements
Experience with Salesforce Non-Profit Success Pack
Benefits
14 Paid Holidays
On-Demand training memberships to bolster professional development
Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance
401k eligibility from day one & up to 3% matching after one year
529 Educational Savings Plan from Principle
Flexible Spending Account (FSA)
Short & Long Term Disability
Accident & Hospital Indemnity
Whole life insurance with cash benefits
Identity Theft Protection and Legal Services
Discount pet insurance through ASPCA
Generous work/life balance
Company
Coalition for Responsible Community Development
The Coalition for Responsible Community Development (CRCD) is a place-based nonprofit community development corporation in South Los Angeles.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Noemi Soto
Co-founder and Youth Development Director
Angela LoBue
COO
Company data provided by crunchbase