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Thomson Reuters · 7 hours ago

Change Management Communications Lead

Eagan, MN

Full-time

Hybrid

Senior Level

$117K/yr - $217K/yr

Thomson Reuters is seeking a dynamic, strategic Change Management Communications Lead to elevate how we communicate the value, progress, and impact of our technology transformation to executive stakeholders. In this role, you will shape narratives, enable informed decision‑making, and align cross‑functional teams around shared goals.

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Responsibilities

Craft compelling, executive‑ready content, including white papers, dashboards, roadmaps, and strategic updates

Lead the development of communication frameworks that support transformation programs, AI enablement, and innovation roadmaps

Create clear, concise internal communications that connect complex technology initiatives to business outcomes

Developing high‑impact narratives for executive audiences, translating complex technical and ERP/SAP concepts into clear business value

Owning the creation of QBR materials, strategic updates, town hall content, and transformation program communications

Partnering with senior stakeholders to shape messaging for AI initiatives, experimentation governance, and cross‑functional programs

Driving the creation and ongoing refinement of success‑metrics dashboards and OKR repositories for technology workstreams

Coordinating briefing materials and pre‑reads for leadership forums, steering committees, and strategic reviews

Ensuring consistency, clarity, and alignment across internal status reports, program reviews, and executive memos

Directly supporting the Head of Commercial & Corporates Engineering and leadership team with executive memos, reports, and communications

Partnering with Commercial Engineering, Commercial Excellence, Product, and Data & Analytics teams to align communication goals and key messages

Facilitating feedback loops and input sessions with executive sponsors and program leads, acting as a liaison between technical teams and business stakeholders

Formalizing documentation and communications governance processes for experimentation, ideation, and transformation initiatives

Supporting the rollout of strategic initiatives and clearly communicating their objectives, timelines, and impact

Maintaining central repositories for communication artifacts, templates, dashboards, and success stories to drive re‑use and consistency

Qualification

Change ManagementExecutive StorytellingSAP S/4HANACommunication FrameworksSuccess Metrics DashboardsStakeholder EngagementStrategic MessagingInternal Communications

Required

Proven communications leader who has successfully navigated complex technology transformations multiple times

Ability to shape narratives and enable informed decision-making

Experience in crafting compelling, executive-ready content, including white papers, dashboards, roadmaps, and strategic updates

Experience in developing communication frameworks that support transformation programs, AI enablement, and innovation roadmaps

Ability to create clear, concise internal communications that connect complex technology initiatives to business outcomes

Experience in developing high-impact narratives for executive audiences, translating complex technical and ERP/SAP concepts into clear business value

Ownership of the creation of QBR materials, strategic updates, town hall content, and transformation program communications

Experience in driving the creation and ongoing refinement of success-metrics dashboards and OKR repositories for technology workstreams

Ability to coordinate briefing materials and pre-reads for leadership forums, steering committees, and strategic reviews

Ensuring consistency, clarity, and alignment across internal status reports, program reviews, and executive memos

Direct support for the Head of Commercial & Corporates Engineering and leadership team with executive memos, reports, and communications

Experience in partnering with Commercial Engineering, Commercial Excellence, Product, and Data & Analytics teams to align communication goals and key messages

Facilitating feedback loops and input sessions with executive sponsors and program leads

Formalizing documentation and communications governance processes for experimentation, ideation, and transformation initiatives

Supporting the rollout of strategic initiatives and clearly communicating their objectives, timelines, and impact

Maintaining central repositories for communication artifacts, templates, dashboards, and success stories

Benefits

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.

Optional hospital, accident and sickness insurance paid 100% by the employee

Optional life and AD&D insurance paid 100% by the employee

Flexible Spending and Health Savings Accounts

Fitness reimbursement

Access to Employee Assistance Program

Group Legal Identity Theft Protection benefit paid 100% by employee

Access to 529 Plan

Commuter benefits

Adoption & Surrogacy Assistance

Tuition Reimbursement

Access to Employee Stock Purchase Plan