Northeastern University · 3 weeks ago
Lead Business Relationship Manager
Boston, MA
Full-time
Hybrid
Senior Level, Lead/Staff
$112K/yr - $162K/yr
6+ years expNortheastern University is seeking a Lead Business Relationship Manager to oversee the BRM practice within IT Services. This role involves aligning IT solutions with the university's strategic objectives, developing strong relationships with business partners, and providing strategic advice on technology trends and opportunities.
Education
No H1B
Responsibilities
Develop and nurture strong, strategic relationships with business partners to develop comprehensive understanding of and help define objectives, strategies, and challenges. Serve as a trusted advisor and liaison between business units and IT
Lead and mentor a team of BRMs, fostering a culture of strategic engagement and collaboration with business partners. Ensure the team effectively manages relationships and aligns IT services with business needs
Provide strategic advice to business partners on technology trends and opportunities, helping shape their technology strategy and ensuring alignment with IT service offerings and capabilities
Advocate for business projects and their value within the IT community, ensuring that IT leaders understand the strategic importance of these initiatives
Work closely with product/service managers to provide insights into business needs, enabling them to prioritize and develop plans for solutions that align with business strategies
Qualification
Required
Bachelor's degree in computer science, management information systems, project management, or a related field
Eight years of managing a business relationship, solutions consulting, project management, or equivalent practice preferred—other relevant experience considered
Six to eight years of project and relationship management-related experience focusing on strategic business engagement
Strong analytical skills to critically evaluate information and contribute innovative ideas that add business value and enhance solution creation
Ability to manage stakeholder expectations, resolve conflicts, and influence decision-making processes to align IT services with business needs
Excellent communication skills to articulate IT capabilities and solutions to business constituents, ensuring they understand available services and self-service options
A comprehensive understanding of both business and IT landscapes, with the ability to bridge the gap and ensure alignment between the two
Strong leadership skills to guide and mentor a team of BRMs, fostering a collaborative and strategic approach to relationship management
Familiarity with technical areas such as risk management, architecture, and testing, with the ability to orchestrate the delivery of this knowledge to business areas
Knowledge of product management concepts and the ability to collaborate effectively with product/service managers to align solutions with business needs
A flexible and adaptive style to navigate diverse organizational environments and evolving business needs, ensuring the delivery of optimal value
Strong negotiation skills to influence stakeholders and secure necessary resources and support for IT initiatives
High emotional intelligence to navigate complex interpersonal dynamics and build strong, trusting relationships with business partners
Ability to develop and communicate a clear strategic vision that aligns IT initiatives with long-term business goals
Advanced project management skills to oversee complex IT projects, ensuring they are delivered on time, within scope, and on budget
Sensitivity to cultural differences and the ability to work effectively in diverse, global environments
A strong inclination towards innovation, encouraging the exploration of new technologies and approaches to solve business challenges
Ability to manage and resolve crises effectively, maintaining business continuity and minimizing impact on operations
Proficiency in building and maintaining a network of contacts within the industry to stay informed about trends and opportunities
Company
Northeastern University
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Hosking
CEO Regional Dean
Dave Thurman
Dean & CEO, Seattle Campus
Recent News
2024-01-06
Alfred P. Sloan Foundation
2023-10-30
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