Thomson Reuters · 1 day ago
Organic Social Media Specialist
Eagan, MN
Full-time
Hybrid
Mid Level
$58K/yr - $108K/yr
3+ years expThomson Reuters is a global leader in providing trusted content and technology to professionals across various sectors. They are seeking an Organic Social Media Specialist to establish content strategies, monitor social media conversations, and generate actionable insights that inform the company's organic social media strategy.
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Responsibilities
Develop and manage a comprehensive social listening program using tools like Talkwalker and HootSuite
Monitor and analyze conversations on key social platforms (with a strong focus on Reddit) to identify trends, sentiment, and emerging narratives related to Thomson Reuters, our competitors, and the industry
Translate raw data into actionable insights, preparing regular intelligence reports and ad-hoc analyses for marketing leadership, content teams, and other business units
Collaborate with the organic social media team to apply insights to Audience and Engagement Optimization (AEO), shaping content that resonates with target audiences and platform algorithms
Serve as the subject matter expert on social listening tools and methodologies, providing training and support to the broader team
Identify and escalate potential reputational risks or crisis situations discovered through social listening
Track and measure the impact of social listening initiatives on key business objectives
Qualification
Required
Bachelor's degree in Marketing, Communications, Business, Data Analytics, or a related field is required
3-5 years of experience in a social media or digital marketing role, with at least 2 years focused specifically on social listening, analytics, or insights
Demonstrated expertise in analyzing data from platforms like Reddit, X (formerly Twitter), and LinkedIn
Proven ability to synthesize complex information into clear, concise, and actionable reports for an executive audience
High proficiency and proved track record in utilizing AI and AI tools
Deep understanding of social listening methodologies, sentiment analysis, and trend identification
Excellent written and verbal communication skills
Strong analytical and critical thinking abilities
Preferred
Hands-on experience with enterprise-level social listening platforms (e.g., Talkwalker, Brandwatch, Sprinklr)
Proficiency with social media management platforms (e.g., HootSuite, Sprout Social)
Benefits
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
Health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Tuition Reimbursement
Access to Employee Stock Purchase Plan
Company
Thomson Reuters
Thomson Reuters delivers critical information from the financial, legal, accounting, intellectual property, science, and media markets.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-11-20IPO
Leadership Team
Steve Hasker
President and CEO
Michael Eastwood
Chief Financial Officer
Recent News
International Accounting Bulletin
2026-01-19
Beyond Bylines
2026-01-11
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