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TechnoServe · 2 days ago

Senior Global Program Manager

Arlington, VA

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

TechnoServe is a company dedicated to empowering smallholder farmers and entrepreneurs to lift themselves out of poverty. The Senior Global Program Manager will support the Global Operations Team in ensuring high-quality project execution and operational excellence across the global portfolio of projects.

Emerging MarketsNon Profit

No H1B

U.S. Citizen Only

Hiring Manager

Rachel Bard

Responsibilities

Support the Chief Operating Officer in identifying the need for and designing tools, systems, and resources that support improved and consistent project delivery

Lead organization-wide project quality and delivery initiatives designed to establish standards and share best practices

Lead implementation of TechnoServe’s global annual Program Quality survey; analyze and communicate the results; and generate and implement recommendations for improvements

Support the implementation of TechnoServe’s annual planning process for programs by coordinating with senior leadership, country, and program teams to develop annual program quality targets

Analyze annual program quality plans and targets to ensure global teams are in alignment with TechnoServe’s strategy

Oversee the monitoring of program budget execution across Regions and Practices

Provide on-going monitoring and analysis of key indicators, identifying performance gaps, risks and areas for improvement

Partner with the Chief Operating Officer in the continual evaluation of operational processes to identify areas of improvement

Develop and implement project management tools and processes related to sub-awardee management, budget planning and management, and program management

Collaborate with internal stakeholders to implement and lead operational improvement initiatives

Liaise with HR, Finance, Grants and Contracts, Procurement, and other departments to identify and resolve policy clarity and interpretations and/or recurring issues affecting program success

Design, develop, and roll-out project start-up and closeout guidelines

Provide on-demand “surge” support to projects and country teams to support program implementation and success both in-country and remotely including:

Lead start-ups and closeouts and ensure that standards established in the Program Management Manual are followed

Support program implementation through work planning, strategic planning, knowledge management capture, or other technical support

Assist with financial analysis and budget realignment to ensure accurate financial management

Provide capacity-building support and other training to project staff and broader team members

Step in, as needed, to temporarily fill vacancies for key positions within the program teams

Qualification

Financial analysisProcess improvementProject managementChange managementConsensus buildingData analyticsOperational managementIndependenceSpanish proficiencyCommunicationInterpersonal skillsFlexibility

Required

A minimum of 10 years of experience in international development or operations management with a Bachelor's Degree, or 7 years experience with an advanced degree

Program implementation experience

Experience in financial analysis, as well as process analysis and improvement

Experience in change management and consensus building

Strong project management skills

Excellent written and verbal communication and interpersonal skills

Demonstrated ability to work independently, flexibility and responsively

Able to prioritize to meet deadlines, and to adapt to changing conditions

English Fluency required