Director Human Resources Technology and Shared Services jobs in United States
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Sunrise Senior Living · 1 month ago

Director Human Resources Technology and Shared Services

Sunrise Senior Living is committed to empowering residents to live healthier and happier lives. The Director of Human Resources Technology and Shared Services will oversee the strategic direction and optimization of HR technology and shared services operations, ensuring high-quality service delivery and a modern digital experience for team members.

Assisted LivingElder CareHealth CareMedicalNursing and Residential Care
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H1B Sponsor Likelynote

Responsibilities

Develop and execute a forward-looking HR technology roadmap aligned with business and people strategies
Drive continuous improvement, automation, and digital transformation to simplify processes and enhance the team member experience
Anticipate trends in HR technology and recommend innovations that enable a modern, data-driven, and scalable experience
Serve as the business owner for core HR platforms, including HCM and ATS
Oversee upgrades, releases, and system configuration, ensuring functionality meets organizational needs
Establish governance for data integrity, security, and compliance
Direct the HR shared services delivery model, ensuring timely and high-quality service to team members, managers, and HR partners
Develop standardized processes, tools, and metrics that increase efficiency and consistency
Establish, monitor, and report on service-level agreements (SLAs) and performance benchmarks
Evaluate service delivery continuously and implement improvements that drive operational excellence and enhance the team member experience
Develop, manage, and monitor the HR technology and shared services budgets
Ensure cost-effectiveness and financial stewardship of HR systems, vendors, and service delivery
Partner with Finance and HR leadership to forecast, track, and optimize overall HR budget
Partner with HR leaders to optimize processes such as recruiting, onboarding, talent management, and learning
Ensure accurate and comprehensive workflow documentation for all HR processes
Conduct gap analyses and design workflows that prioritize end-user experience
Drive change management strategies to support adoption and minimize disruption
Support HR reporting and dashboards, ensuring leaders have timely, accurate, and actionable data
Provide guidance on HCM data and serve as a trusted advisor on workforce analytics
Oversee relationships with HR technology and shared services vendors and consultants, ensuring service levels are met
Act as liaison between HR, Information Technology (IT), Finance, and business stakeholders to ensure alignment and integration of systems
Serve as a trusted advisor to HR leaders, translating business needs into system requirements and solutions
Lead, coach, and develop HR technology and shared services professionals
Foster a culture of collaboration, innovation, and accountability
Effectively manage multiple priorities while delivering high-impact results
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met

Qualification

HR technology strategyHCM expertiseShared services managementBudget managementVendor managementData integrity governanceProcess optimizationChange managementCollaboration skillsCommunication skillsLeadership skills

Required

Bachelor's degree required
10+ years of HR systems/HR operations experience, with at least 5 years in leadership roles
Expertise in HR technology (HCM, ATS, talent systems), shared services, and HR budget management
Proven success establishing and monitoring SLAs, performance metrics, and standardized processes
Strong financial acumen with experience in budget planning, forecasting, and vendor cost management
Deep understanding of HR processes across the employee lifecycle

Preferred

Advanced degree or certifications in HR, Business, or Technology
Workday HCM experience

Benefits

Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
MyFlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements

Company

Sunrise Senior Living

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Sunrise Senior Living is an assisted living center that offers independent living, memory care, and rehabilitative services.

H1B Sponsorship

Sunrise Senior Living has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2013-01-01Series Unknown
2005-07-01Series Unknown

Leadership Team

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Marco Trecroce
Chief Technology Officer
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Terry Klaassen
Founder
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Company data provided by crunchbase