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O'Reilly Auto Parts · 6 hours ago

PBE Territory Sales Manager

South Glens Falls, NY

Full-time

Onsite

Mid Level

$39K/yr - $90K/yr

O'Reilly Auto Parts is a company with a proven track record of growth and stability. They are seeking a Paint Body Equipment (PBE) Territory Sales Manager responsible for managing customer accounts and increasing sales volume while promoting company products in the automotive sector.

AutomotiveManufacturingRetailWholesale

Responsibilities

Maintain customer base and increase sales volume on assigned accounts. Average 15 calls per day

Manage accounts as needed to best serve the professional customer and maintain up-to-date records for each account. Grow business by remaining competitive and maximizing the profit opportunity for that particular market. Pursue new, prospective accounts with the goal of one to three weekly (unassigned) cold calls

Aggressively pursue new exclusive paint agreements with qualified customers in the assigned territory, working closely with the PBE Sales Department and utilizing all tools available. Maintain all current contracted customers to ensure compliance with our agreement

Promote product brands supported in assigned territory through active demos and vendor support. Utilize technical knowledge to assist customers with both product and color issues. Promote and provide applicable training (as required) on all company programs which build relationships between the store and their professional and potential customers: Mitchell1, First Call On-line, CAR, Stocking Inventories, Consignments, Tool and Equipment, RWT Clinics, National Accounts, Niche Markets, Integrated Parts Operations, etc

Ensure assigned accounts are designated with a set call schedule in O’Pro. Post current schedule at each assigned store location and discuss plans and action items with the store manager prior to calling on each days scheduled customer. The TSM Job is a full-time commission/base position that may require more than eight hours per day starting at 7:30 a.m. and returning to store no sooner than 4:30 p.m. to recap in person with SM, ISS and DM. Overnight travel is required on an as needed basis

Provide, address, and support any and all customer service issues which deter business growth and in accordance with company policy. Work with RFSM, DM and SM to build a team support system that maintains excellent customer service

Work with credit and store managers to correct problems in collection efforts with Professional Customers, in accordance with company policies

Serve as a liaison between stores and Professional Customers on labor claims and other sensitive issues, in accordance with company policies

Ensure all information conveyed in weekly TeamNet communication systems or RFSM/TSM Conference Calls is utilized in the field to enhance business and field compliance for corporate directed requests

Prompt communication via O’Pro, e-mail, To Do Assignments, etc., is essential to efficient company operation

Responsible for completing all assigned daily training to maximize field skills to support Professional Customer growth, remain compliant on company policies and procedures and minimize accidents and related expenses

Responsible for reviewing or providing information for all related reports that support operation and function of the territory. Remain alert for competitive situations and keep management informed

Mandatory attendance is required for all schedules calls and meetings as directed. Communication and instructions conveyed during these meetings are vital so field supervisors may address or research your questions whenever possible

Actively participate in trade shows and training classes as scheduled

The TSM position requires extensive driving on a daily basis, which required a valid driver's license according to the Employment Driving Policy and Guidelines #113

Qualification

Auto collision repair knowledgeSales experienceCustomer service skillsMicrosoft WordMicrosoft ExcelBasic computer skillsTyping skillsValid Driver’s LicenseReliable TransportationVerbal communicationWritten communicationInterpersonal skillsOrganizational skillsTime management skills