RealTruck, Inc. · 7 hours ago
Integration Operations Analyst
United States
Full-time
Onsite
Mid, Senior Level
4+ years expRealTruck, Inc. is the premier manufacturer and digital destination of accessories for truck, Jeep®, Bronco® and off-road enthusiasts around the world. The Integration Operations Analyst is responsible for safeguarding and optimizing the flow of information between systems through proactive monitoring, intelligent automation, and continuous improvement, ensuring reliable and scalable integrations across the enterprise.
AutomotiveE-CommerceRetail
Responsibilities
Oversee system integrations, data feeds, and scheduled jobs in near-real time using advanced monitoring and AI-assisted anomaly detection tools
Detect failures or performance degradation early, preventing disruption to business operations
Monitor and manage integration error queues, ensuring timely triage and resolution of failed transactions or syncs
Analyze and classify integration failures (data, configuration, code, or external API-related)
Apply both manual and automated methods to correct failed transactions or data flows
Escalate recurring or complex issues to development teams or external vendors with clear, structured documentation
Develop and maintain a comprehensive 'playbook' of known issues, resolutions, and AI/automation opportunities for self-healing processes
Conduct in-depth RCAs to uncover underlying causes of recurring issues and identify patterns or trends using data analytics and AI insights
Proactively forecast potential integration risks or bottlenecks based on observed trends
Recommend architectural or process-level improvements to prevent recurrence and enhance integration resiliency
Collaborate with IT, Engineering, and Business Systems teams to validate and implement sustainable fixes
Partners with Finance, Operations, Supply Chain, Customer Support, and IT teams to ensure integration meets business needs across all entities and departments
Act as a liaison between technical and business stakeholders, translating system behaviors into actionable insights
Provide recommendations during technology evaluations or ERP transitions to ensure integration, scalability and compatibility
Engage with vendors and third-party technology partners to resolve integration challenges, align on system capabilities, and optimize connector performance
Leverage insights from trend data, AI analytics, and incident metrics to propose enhancements in integration design, automation, and error prevention
Recommend process improvements and standard operating procedures (SOPs) that streamline integration management across the organization
Contribute to the long-term integration roadmap by assessing new technologies or integration frameworks for fit and feasibility
Collaborate with Engineering and Data teams to develop AI-driven retry mechanisms, error-handling logic, and predictive alerting systems
Maintain detailed, up-to-date documentation of integration points, data flow, dependencies, and known failure scenarios
Produce concise yet comprehensive incident summaries, RCA reports, and operational health metrics (e.g., MTTR, error recurrence, uptime)
Communicate integration health and improvement initiatives clearly to leadership and cross-functional stakeholders
Qualification
Required
Bachelor's degree in information systems, Computer Science, Business Analytics, or related field
4–7 years of experience in integration operations, business systems analysis, or enterprise data management
Deep understanding of system integration concepts (APIs, ETL, middleware, webhooks, etc.)
Hands-on experience monitoring or supporting integrations between major enterprise systems (ERP, WMS, CRM, Finance)
Strong analytical and problem-solving skills, with the ability to detect patterns and anticipate system impacts
Excellent cross-functional communication skills, able to translate technical findings into business insights
Proven ability to manage vendor relationships and coordinate technical discussions with external partners
Experience with business intelligence or data visualization tools (e.g., Domo, Tableau, Power BI) to monitor data flow health and communicate integration performance metrics
Valid Driver's License
Systems Thinking: Understands interdependencies across platforms and business processes
Analytical Intelligence: Uses data and AI tools to detect trends, diagnose issues, and drive insights
Strategic Mindset: Anticipates future integration needs and scalability challenges
Cross-Functional Collaboration: Works effectively across departments and entities
Vendor Management: Builds productive relationships with third-party technology providers
Operational Excellence: Maintains a high standard for reliability, documentation, and response times
Preferred
Experience using AI-driven monitoring or observability platforms (e.g., Datadog, Splunk, Dynatrace, or custom ML-based alerting)
Working knowledge of SQL, Python, or automation scripting
Experience in multi-entity or global enterprise environments
Background in eCommerce, manufacturing, or logistics operations preferred
Company
RealTruck, Inc.
RealTruck is the world's premier manufacturer and digital destination of accessories for truck, Jeep®, Bronco® and off-road enthusiasts around the world.
5001-10000 employees
H1B Sponsorship
RealTruck, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2022-04-19Series Unknown
2015-04-01Acquired
Leadership Team
J
Justin Deltener
Vice President of E-Commerce Operations
Christine Putur
Board Member
Recent News
DBusiness Magazine
2025-10-03
Company data provided by crunchbase