Omni Fort Worth Hotel ยท 1 month ago
Loss Prevention Officer | Full Time | PM
US-TX-Irving
Full-time
Onsite
New Grad, Entry LevelOmni Fort Worth Hotel is a premier hotel offering a luxurious experience with a focus on exceptional service. They are seeking a Loss Prevention Officer responsible for ensuring the safety and security of guests, associates, and hotel property through various security measures and investigations.
Hospitality
Responsibilities
Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets
Answer house calls to assist both guests and associates with respect to safety, security and hotel operations
Initiate and follow-up with all investigations of crimes committed against property and persons
Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner
Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts
Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions
Monitor/distribute visitor and vendor access to the property by distributing visitor badges
Perform frequent bag checks for associates leaving the property
Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas
Maintain confidentiality when dealing with sensitive guest or associate issues
Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds
Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety
Other duties as assigned
Qualification
Required
Good writing and report taking skill required
Must be able to multi-task and make appropriate decisions in difficult situations
Must be able to walk for extended periods of time
Must be flexible to work all shifts, including days, nights, weekends and holidays
Must be customer-service orientated, and have excellent hospitality skills
CPR/AED/First Aid certification required upon hire
Must reside within 50 miles of the hotel
Preferred
Prior security experience preferred, preferably in a hotel environment
Valid Texas driver's license and an excellent driving record strongly preferred
Company
Omni Fort Worth Hotel
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase