Trane Technologies · 1 month ago
Service Claims Analyst
Minneapolis MN 314 W 90th St, Minneapolis, Minnesota, United States
Full-time
Onsite
Mid Level
$45K/yr - $70K/yr
3+ years expTrane Technologies is a world leader in creating comfortable, sustainable, and efficient environments. As a Service Claims Analyst, you will provide exceptional customer service in the warranty and service environment, analyze claims processes, and collaborate with teams to improve warranty and service operations.
IndustrialMachinery ManufacturingManufacturing
Responsibilities
Provide a best in class customer experience in the warranty and service environment
Work with channel and field functions to understand channel and customer concerns and create solutions for warranty and service issues through strong customer service
Analyzes and monitors a warranty and service claim information process to uphold policy guidelines and create process improvements
Use claim analytics process to data mine, research and analyze dealer warranty and service performance to suggest and execute on improvements in process and systems
Provide communication on warranty and service policy to channel and customers to ensure claims are filed within guidelines
Support team efforts to manage and reduce warranty spend, accruals, and reserves
Qualification
Required
3+ years of experience in customer service, claims analysis, warranty support, service or related field
Customer focus and continuous improvement mentality
Ability to collaborate, partner with both internal and external Customers
Strong written and verbal communication skills
Ability to learn and work in multiple systems
Benefits
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off, including in support of volunteer and parental leave needs.
Educational and training opportunities through company programs along with tuition assistance and student debt support.
Company
Trane Technologies
Trane Technologies develops energy efficient indoor environments for commercial and residential applications.
10001+ employees
H1B Sponsorship
Trane Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (48)
2023 (28)
2022 (41)
2021 (33)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-03-17IPO
Leadership Team
David Regnery
Chief Executive Officer
Victoria Lazar
SVP, General Counsel and Corporate Secretary
Recent News
2026-01-07
2026-01-06
Company data provided by crunchbase