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DigniFi · 4 hours ago

Account Manager

United States

Full-time

Remote

Mid Level

$55K/yr - $55K/yr

DigniFi is a mission-driven company providing Point-of-Sale financing solutions to partners in the automotive industry. The Account Manager will be responsible for developing relationships with customers, boosting sales, and ensuring exceptional after-sales service to contribute to the company's long-term growth.

AutomotiveFinancial ServicesFinTechMarketplace

No H1B

Responsibilities

Collaborate closely with the District Sales Manager to develop sales opportunities within the assigned market

Assist in preparing sales presentations, proposals, and contracts

Lead account growth strategy and provide regular updates to the District Sales Manager

Conduct research on market trends, competitors, and customer needs to provide insights to create new sales initiatives

Launch new stores, engaging all stakeholders and training all staff

Serve as the primary point of contact between the company and assigned accounts, building strong relationships with key stakeholders to ensure a positive and productive relationship

Proactively address client inquiries, concerns, and requests promptly to ensure exceptional service and satisfaction

Conduct regular check-ins and meetings with accounts to assess satisfaction and identify opportunities for improvement and growth

Develop and execute strategies to achieve or exceed assigned revenue growth and retention targets

Ensure timely contract delivery and resolution of any logistical issues

Maintain accurate account records in Salesforce, including customer information, communications, and sales activity

Monitor and track key account metrics, such as GMV growth

Use data-driven insights to identify trends and recommend actionable solutions

Act as a liaison between customers and internal departments (e.g., merchant support, finance, and customer service) to ensure smooth account management

Support the District Sales Manager with administrative tasks, reporting, and follow-ups

Participate in team meetings to share account updates and contribute to strategic planning

Qualification

SalesforceAccount ManagementAutomotive Industry ExperienceSales StrategiesMicrosoft Office SuiteCommunication SkillsOrganizational SkillsCustomer FocusTeam Collaboration