Crawford Thomas Recruiting · 6 days ago
Account Receivable and Collections Specialist
Crawford Thomas Recruiting is a growing consumer goods organization that distributes through multiple national retail channels. They are seeking an experienced Accounts Receivable, Collections, and Deductions Specialist to manage customer communications, collect outstanding receivables, process deductions, and resolve billing-related issues.
Responsibilities
Monitor receivables and identify overdue accounts for targeted collection efforts
Review historical data on past-due accounts and tailor collection strategies accordingly
Communicate with customers regarding outstanding balances while maintaining positive working relationships
Process payments and handle cash application activities
Resolve billing, pricing, and deduction issues promptly and accurately
Provide weekly updates to Finance and Accounting teams on account status, collection progress, and deduction processing
Perform additional tasks as assigned to support the department
Qualification
Required
Proven experience in Accounts Receivable, Collections, and Deductions
Strong understanding of billing procedures, collections processes, and deduction management
Proficiency with MS Office, ERP systems, and Excel (including pivot tables)
Ability to thrive in a results-oriented environment with weekly targets
Strong communication skills, both written and verbal
Ability to manage deadlines, handle pressure, and maintain professionalism
Collaborative team player with a positive attitude
3–7 years of experience working for mid-size or larger organizations