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Seaport Therapeutics · 1 month ago

Senior Manager IT Operations

Boston, MA

Full-time

Onsite

Senior Level

$161K/yr - $189K/yr

6+ years exp

Seaport Therapeutics is a clinical-stage biopharmaceutical company focused on developing innovative neuropsychiatric medicines. They are seeking a hands-on experienced Senior Manager of IT Operations to oversee and execute critical IT functions, including cybersecurity and AI-driven solutions, while managing day-to-day IT operations and collaborating with their Managed Service Provider.

BiotechnologyPharmaceuticalTherapeutics

H1B Sponsor Likely

Responsibilities

Actively manage and execute IT Operations, including help desk support, endpoint management, and troubleshooting complex technical problems across corporate and lab environments

Implement and maintain cybersecurity controls (MFA, endpoint protection, vulnerability management, incident response) and lead remediation efforts

Develop and deliver employee cybersecurity awareness training and onboarding materials

Administer Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) and Okta (SSO/MFA, SCIM automation) with hands-on configuration and monitoring

Coordinate with the MSP on user onboarding/offboarding, software provisioning, and device lifecycle management

Provide strategic oversight of all network, cloud (O365/Entra), and security operations, ensuring reliability and compliance while proactively identifying and escalating critical risks

Manage the relationship with the Managed Service Provider (MSP), ensuring adherence to service-level agreements (SLAs), conducting performance evaluations, and overseeing escalation protocols to maintain operational excellence

Ensure compliance with IT policies and regulatory frameworks (e.g., SOX, HIPAA, GxP as applicable) through proactive audits and documentation

Partner with business units to evaluate, select, and integrate emerging technologies—such as AI/ML solutions and automation platforms—into IT workflows to enhance efficiency, security, and scalability

Lead implementation of AI-driven tools for IT service automation, threat detection, and operational efficiency

Assist with vendor management, including selection, contract renewals, and ongoing relationships

Maintain accurate inventory of IT assets and software licenses, ensuring compliance with organizational standards and regulatory requirements

Partner with the VP, IT & Office Operations on execution of other key projects as they arise while remaining hands-on in delivery; for example: strategic planning and budgeting processes

Qualification

Cybersecurity managementMicrosoft 365 administrationManaged Service Provider (MSP) experienceAI/automation toolsOkta administrationGxP-controlled systemsStakeholder managementProblem-solving skillsCommunication skillsContinuous learning

Required

6+ years of progressive IT experience, including hands-on administration of enterprise systems and security tools, with at least two years of direct engagement in a Managed Service Provider (MSP) partnered environment

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)

Proven expertise with Okta (SSO/MFA, Adaptive Access, SCIM automation), Microsoft 365, Azure, Intune, Defender, Purview, and Entra ID

Demonstrated ability to manage cybersecurity programs and deliver employee training, manage third-party vendors, service contracts, and SLAs

Experience with AI/automation tools for IT operations and security monitoring

Excellent communication, stakeholder management, and problem-solving skills

Exceptional communication and stakeholder management skills, with the ability to translate complex technical concepts into clear, actionable business language

Ability to thrive in a fast-paced, evolving environment with a collaborative mindset

Strong commitment to continuous learning and adopting emerging technologies to advance organizational goals and safeguard critical data

Preferred

Prior experience supporting biotech, pharmaceutical, or life sciences organizations is strongly preferred

Experience administering GxP-controlled systems (e.g., Veeva Vault) is a plus

Company

Seaport Therapeutics

Seaport Therapeutics operates as a clinical stage biopharmaceutical company.

Founded in 2024

Boston, Massachusetts, USA

51-200 employees

https://seaporttx.com/

H1B Sponsorship

Seaport Therapeutics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)