Tier 2 IT Engineer - On-Site jobs in United States
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Lyra · 1 month ago

Tier 2 IT Engineer - On-Site

positionEagan, MN
timeFull-time
remoteOnsite
seniorityMid Level
money$70K/yr - $70K/yr
date3+ years exp

Lyra Technology Group is a family of industry leading technology service businesses. They are seeking an experienced Tier 2 IT Engineer to provide technical support to customers and ensure quality service delivery.

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H1B Sponsor Likelynote

Responsibilities

Provide IT support to internal and external customers
Troubleshoot and resolve IT related inquiries and problems
Maintain and update our knowledge base and technical documents
Ensure service delivery quality at all times

Qualification

Tier 2 IT support365 administrationNetworking experienceAzureDattoProblem solvingCustomer serviceAnalytical skillsMS-102 certificationMD-102 certificationCommunication skillsTechnical documentation

Required

Proven experience working as a Tier 2 IT engineer for at least 3 years
Excellent customer service and communication skills
Excellent problem solving and analytical skills
Ability to explain technical solutions in a clear and understandable manner
Experience in 365 administration
Networking experience
Experience trouble shooting printers
Experience with Azure
Experience with datto

Preferred

Degree in Information Technology is a plus
MS - 102 certification is a plus
MD - 102 certification is a plus

Benefits

Health, Dental, Vision & other additional benefits
401K (With 4% Match) eligible after 90 Days
Generous PTO

Company

Lyra

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Heading towards the payment of tomorrow! Have you ever wondered what could happen behind each transaction? Lyra, an independent French company with international reach, has successfully established itself in the payment and fintech ecosystem since 2001.
dateFounded in 2001
location
Midway, Kentucky, USA
people-size201-500 employees
web-link
https://lyra.com

H1B Sponsorship

Lyra has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2012-04-13Acquired

Leadership Team

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Alain Lacour
chairman
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Recent News

Taiwan Sun
Adoption of UPI in France leads to 40% rise in Indian tourists, says Lyra Network Chairman Mariette
2025-10-10
LinkedIn
Lyra India on LinkedIn: #lyraindia #republicdaycelebration #buildingbetternation…
2024-04-07
LinkedIn
Lyra India on LinkedIn: Lyra Network revolutionizes global payments with UPI transactions in France
2024-04-07
Company data provided by crunchbase