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United Urology Group · 10 hours ago

Front Desk Receptionist

Boulder, CO

Full-time

Onsite

Entry Level

$18.50/hr - $21/hr

2+ years exp

United Urology Group is focused on providing exceptional urologic care and fostering a compassionate work environment. The Front Desk Receptionist will deliver outstanding customer service, manage patient appointments, and ensure accurate patient documentation while maintaining a professional atmosphere.

Health CareHealth DiagnosticsOncologyWellness

Responsibilities

The goal is to create a positive and professional first impression of the practice and show the patients that we care

Schedule appointments and assist with scheduling any additional testing directed by the physician

Ensure all required patient paperwork is compiled for that day’s appointments

Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management

Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR

Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise

Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management

Reconcile payment batches at the end of every day and turn them in to the Site Manager

Schedule follow-up procedures and coordinate any local ASC cases

Assist patients with the completion of the Phreesia registration system

As part of your position's requirements, you are expected to travel to other sites within a reasonable geographic region

Qualification

Customer serviceMedical terminologyComputer software skillsAttention to detailCommunication skillsMultitaskingCompassionate attitudeHIPAA complianceProblem-solving