SentinelOne · 2 hours ago
Senior Director, Technical Writing
United States
Full-time
Remote
Director/Executive
$195K/yr - $293K/yr
12+ years expSentinelOne is redefining cybersecurity by leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats. The Senior Director of Technical Writing will be responsible for defining and elevating the entire content ecosystem, overseeing technical documentation and content strategy while managing a global team of writers and strategists.
Artificial Intelligence (AI)Cyber SecurityNetwork SecuritySecurity
Responsibilities
Develop and own the enterprise-wide content experience strategy, aligned with product, engineering, customer success, and support objectives
Establish a long-term vision for documentation quality, scalability, and automation, with a focus on enhancing customer value and driving product adoption
Create and champion content standards, style guides, governance frameworks, and accessibility guidelines
Lead innovation in content delivery—AI-assisted content, personalization, structured authoring, and embedded product content
Manage, mentor, and grow a diverse global team, including technical writers
Build resource plans, talent strategies, and career frameworks to scale a world-class content organization
Foster a culture of collaboration, inclusion, quality, and customer empathy across all content disciplines
Partner with Product Management, Engineering, UX, and Support teams to align content priorities with product roadmaps
Influence product development by representing user documentation needs early in the lifecycle
Collaborate with customer-facing teams to ensure documentation reflects and anticipates customer needs
Oversee the design and optimization of content systems, including CMS/CCMS platforms, documentation portals, localization platforms, and authoring workflows
Ensure documentation quality, versioning accuracy, and timely delivery across complex and rapidly evolving product lines
Implement metrics and feedback loops to measure content effectiveness, discoverability, and user engagement
Drive continuous improvement of content workflows using automation, AI, reusable components, structured content models, and scalable governance
Ensure every content asset—API references, onboarding guides, troubleshooting docs, tutorials, videos—supports frictionless product adoption
Champion documentation as a first-class product experience, not an afterthought
Advocate for documentation-driven development practices across engineering and product teams
Qualification
Required
12+ years of experience in technical writing, documentation leadership, content strategy, or related fields
7+ years of experience managing large, distributed teams of writers, content strategists, and editors
Proven success leading documentation organizations in a technical, engineering-heavy, or developer-facing environment
Strong cross-functional leadership, communication, and executive presence
Demonstrated ability to scale content processes across multiple product lines in fast-moving organizations
Strong background in cybersecurity or other technology domains, with experience documenting business-focused SaaS products, cloud platforms, or AI/ML technologies
Expertise in modern documentation tooling, information architecture, structured authoring methodologies, and content lifecycle management
Demonstrated ability to scale content processes across multiple product lines in fast-moving organizations
Preferred
Experience in enterprise SaaS, cybersecurity, AI/ML, developer platforms, or similarly complex domains
Familiarity with Docs-as-Code methodologies, Git workflows, API documentation frameworks, and CI/CD-based publishing
Knowledge of localization, terminology management, and global content strategy
Knowledge of UX writing, product content design, or in-product guidance systems
Familiarity with AI-assisted documentation tools and generative content workflows
Knowledge of accessibility standards for documentation
Bachelor's or Master's degree in Technical Communication, Computer Science, English, or a related field (or equivalent experience)
Benefits
Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
Unlimited PTO
Industry-leading gender-neutral parental leave
Paid Company Holidays
Paid Sick Time
Employee stock purchase program
Disability and life insurance
Employee assistance program
Gym membership reimbursement
Cell phone reimbursement
Numerous company-sponsored events, including regular happy hours and team-building events.
Company
SentinelOne
SentinelOne is an autonomous cybersecurity solution company.
1001-5000 employees
H1B Sponsorship
SentinelOne has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (14)
2023 (2)
2022 (18)
2021 (5)
Funding
Current Stage
Public CompanyTotal Funding
$696.52MKey Investors
Tiger Global ManagementInsight PartnersRedpoint
2021-06-30Post Ipo Equity
2021-06-30IPO
2020-11-11Series F· $267M
Leadership Team
Tomer Weingarten
Co-Founder and CEO
Wayne Phillips
Field CTO
Recent News
2025-12-27
Krebs on Security
2025-12-21
Company data provided by crunchbase