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Boston Red Sox · 1 month ago

2026 Quality Control Staff

Boston, MA, United States

Full-time

Onsite

New Grad, Entry Level

$16.50/hr - $16.50/hr

The Boston Red Sox and Fenway Sports Management is dedicated to providing an exceptional fan experience at Fenway Park. The Quality Control Staff will ensure high standards of cleanliness and service by inspecting the ballpark and coordinating with various departments during events.

Sports

Responsibilities

Quality Control Staff act as a liaison between all Fenway Park departments (Event Operations, Security, Medical, Fan Services, Aramark, Ticket Office, Facilities, etc.)

The Quality Control team is responsible for the pre-game ballpark inspection, as well as in game walkthroughs of Fenway Park

Members of Quality Control operate the Event Operations dispatch radio, log concerns and complaints and connect with other ballpark departments to solve any problems that arise

Qualification

Customer service experienceCommunication skillsWork flexible hoursWork in outdoor environmentAccess email

Required

Must be 18 years of age or older

Ability to work 65+ Red Sox games and 75% of concerts

Must be able to work weekends and holidays

Ability to commute to Fenway Park and ability to provide own transportation

Ability to work flexible hours including nights, weekends, and holidays

Ability to access e-mail and enter availability from a smart phone or computer for Red Sox games and concerts

Excellent communication skills and ability to work in a fast-paced environment

Must be able to report to the park 2.5 hours prior to game time (i.e. 7:10p game, staff expected to be here for 4:40p and 1:05p game, staff expected to be here for 10:35a) and staff will work until 30 minutes post-game

Must be able to work in an outdoor environment under various weather conditions

Typical homestands can last anywhere from 7-10 days in a row on average, Event Operations employees will be expected to be on site completing their job for an entirety of their shift