3500 Square · 2 months ago
Configuration/Change Enablement Specialist
United States
Full-time
Remote
Mid Level3500 Square is seeking candidates for a potential opportunity as a Configuration/Change Enablement Specialist to support enterprise infrastructure operations in a dynamic federal environment. This role plays a critical part in managing the lifecycle of Configuration Items (CIs), maintaining Configuration Management Database (CMDB) integrity, and supporting efficient and secure change management practices across DHA’s IT systems.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Document and track the approval, deployment, and configuration of all infrastructure CIs within the ITSM system to maintain accurate baselines
Operate and maintain the CMDB to support automation, reporting, and process improvements
Create dashboards to visualize change metrics, schedules, and status reporting
Deliver CI data to stakeholders and government leads in real-time using the CMDB
Ensure 100% of qualified changes are recorded in the CMDB and properly baselined
Train change coordinators on CMDB usage and change request procedures
Conduct configuration audits and assess unauthorized changes
Support CAB processes, documentation, agendas, minutes, and post-implementation reviews
Manage change-related documentation and version control in knowledge management repositories
Develop CM plans, policies, templates, and process flows
Qualification
Required
Experience with configuration/change management in an enterprise IT environment
Familiarity with CMDB operation and audit practices
Ability to facilitate CAB meetings and manage change documentation
Strong communication, documentation, and reporting skills
Ability to obtain and maintain a Tier 1 Public Trust clearance
Bachelor's degree in IT / Cybersecurity / Data Science / IS / CS (ABET or CAE accredited), OR Security+ / SSCP
Microsoft Project, OR Microsoft Azure DevOps Solutions
Preferred
ITSM/CMDB platforms (e.g., ServiceNow, BMC Remedy)
Microsoft Office Suite and reporting tools
Dashboard and diagramming tools (e.g., Visio, Power BI)
DoD Configuration Management frameworks
Company
3500 Square
3500 Square is an experienced IT Solutions, Services and Consulting Service provider.
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase