Tomo · 1 day ago
Loan Closer Supervisor
New York, NY
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $105K/yr
5+ years expTomo is a digital mortgage company dedicated to simplifying the lending process for homebuyers. As a Loan Closer Supervisor, you will lead a team of closers, ensuring efficient operations and compliance throughout the mortgage closing process.
FinanceFinancial ServicesFinTechMortgageReal Estate
Responsibilities
Lead the Closing Team: Supervise a team of mortgage closers, providing coaching, mentorship, and performance feedback to drive quality and efficiency
Pipeline Management: Monitor individual and team pipelines to ensure files move swiftly through the closing process while meeting compliance and regulatory requirements
Quality Control: Review team files to ensure documentation accuracy, fee compliance, and proper coordination with title companies and warehouse banks
File Ownership: Manage an individual pipeline of complex purchase loans, ensuring initial closing disclosures are sent timely, closing packages are accurate, the signed closing package meets all requirements, prior to fund conditions are met, and funding authorization is given
Compliance Oversight: Review files for adherence to TILA, RESPA, HMDA, Reg B, and other federal/state guidelines. Remediate Compliance Ease alerts and ensure documentation is audit-ready
Team Collaboration: Work closely with processors, underwriters, loan officers, and settlement agents to identify and resolve closing issues
Continuous Improvement: Identify process gaps and partner with leadership to streamline workflows and elevate the customer experience
Post-Closing Support: Assist with post-closing issue resolution to ensure funding and investor delivery go smoothly
Qualification
Required
Strong understanding of the mortgage closing and funding process
Proven leadership capabilities with experience managing closing or operations teams
High attention to detail and organizational skills, especially when working with large volumes and tight timelines
A “phone-first” communicator who values collaboration, transparency, and efficiency
Ability to stay calm under pressure and maintain a customer-first mindset, especially during escalations
Preferred
Minimum of 5 years of experience in the loan/financial industry
Experience with Byte Pro or other LOS platforms (e.g., Encompass)
Familiarity with a variety of loan types: Conventional, FHA, VA, and Jumbo
Strong knowledge of mortgage applications, credit reports, and financial verifications
Experience working in a fast-paced, purchase-driven environment
Benefits
Equity Ownership: All teammates receive stock options—we win together
Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
Work-life balance and a generous paid time off policy
In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
401(k) retirement plan
Company
Tomo
Tomo is a fintech startup that simplifies homebuying by optimizing mortgages and linking buyers with real estate agents.
51-200 employees
H1B Sponsorship
Tomo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$130.74MKey Investors
SVB CapitalRibbit Capital
2025-03-11Series B· $20M
2022-03-21Series A· $40M
2021-06-30Seed· $30.29M
Leadership Team
Greg Schwartz
CEO & Co-Founder
Audrey Troutt
Chief Technology Officer
Recent News
2025-09-04
Seattle TechFlash
2025-08-01
EIN Presswire
2025-07-16
Company data provided by crunchbase