Canon Financial Services, Inc. · 1 month ago
On- Site Field Service Manager-
US-SC-West Columbia
Full-time
Onsite
Senior Level
$62K/yr - $93K/yr
7+ years expCanon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. The company is seeking a Field Service Manager to lead a team of technical Digital Service Specialists, overseeing customer service and support for Canon's hardware and software solutions.
BankingFinancial Services
No H1B
Responsibilities
A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software
Selecting, hiring, training, and developing current and new technical representatives
Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction
The warehousing process as it relates to merchandise and inventory
The development and education of the team as it relates to new technology in an evolving industry
Qualification
Required
Bachelor's degree in a relevant field or equivalent experience required
7 years of related experience and management of typically two or more regular full-time employees
Service management experience in the technology industry
Hands-on field technical experience with a vast knowledge digital and electromechanical technology
Strong communication skills including the desire to develop and lead a team
Possess excellent time management skills
Preferred
Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle
Benefits
Employee referral bonus
Employee discounts
"Dress for Your Day" attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
Medical
Dental
Vision
401(k) Savings Plan
Discretionary profit sharing
Discretionary success sharing
Educational assistance
Recognition programs
Vacation
And much more
Company
Canon Financial Services, Inc.
Canon Financial Services, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sam Yoshida
Chair & CEO
Melinda Ibarrondo, SHRM-CP, PHR
Strategic Human Resources Business Partner
Recent News
2023-03-29
Company data provided by crunchbase