Caesars Entertainment · 1 month ago
Restaurant Host/Hostess, Nobu (Caesars New Orleans)
New Orleans, LA
Full-time
Onsite
Entry Level
1+ years expCaesars New Orleans Casino & Hotel is a destination property in the heart of the city, striving to attract the best talent to deliver extraordinary experiences for guests. The Restaurant Host/Hostess position is responsible for greeting and seating guests in the assigned dining area, ensuring a positive dining experience through excellent customer service.
Food and Beverage
Responsibilities
Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next
Responsible for greeting and seating guest in assigned dining area
Provides assistance to both guests and team members when necessary
Greets guests upon their arrival and escorts guest party to appropriate table in dining area
Maintains order and cleanliness in dining room
Reports all complaints to management on duty
Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station
Distributes checks and handles comps, food coupons, and Player cards
Ensures proper check and cash control procedures are carried out
Consistently demonstrates superior customer service skills by displaying outlined service behaviors
Creates an atmosphere of luck and celebrates guest’s wins
Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting
Anticipates needs and provides fast, flawless service
Checks for satisfaction and effectively resolves service breakdowns when they exist
Promotes Caesars Rewards programs and card membership
Provides a warm farewell and thanks guests for visiting
Completes special assignments for management as requested
Qualification
Required
Ability to read and write English sufficiently to perform job
Consistently displays extraordinary service with an upbeat and positive attitude
Ability to stand for 8 hours
Normal vision and hearing range
Eye/hand coordination and manual dexterity
Ability to distinguish letters, symbols, and colors
Must be able to handle a heavy business volume in a timely manner
Must be neat and clean in appearance and physically fit to perform the duties required
Ability to move throughout the outlet (standing, walking, kneeling, bending) for extended periods of time
Ability to make repeating movements of the arms, hands, and wrists
Ability to express or exchange ideas verbally and perceive sound by ear
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
Ability to turn or twist body parts in a circular motion
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
Preferred
Previous experience of at least one year in a high-volume, fine dining establishment
High School diploma or equivalent
Minimum one year Hostess experience at a fine dining restaurant
Some knowledge of food service
Benefits
FREE Downtown Team Member Parking
Discounted Monthly Bus Passes
Free Team Member Assistance Program
Team Member Discounted Hotel Room Rates
Fun and Free Team Member Events
Discount Program within Caesars Partner Network
Tuition & Student Loan Debt Repayment Assistance
First Time Homebuyer Program
Child Care Assistance Program
401k Matching
Company
Caesars Entertainment
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Martin Logan
Chief Product and Technology Officer (CPO CTO)
Kenneth Fuchs
COO and Head of Sports
Recent News
ReviewJournal
2025-10-06
2025-10-03
2025-10-03
Company data provided by crunchbase