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Connecteam · 1 week ago

Account Manager- SMB

United States

Full-time

Remote

Entry Level

$140K/yr - $160K/yr

1+ years exp

Connecteam is a TLV-based startup dedicated to enhancing the work experience for deskless employees through their business management platform. The Account Manager will focus on expanding the customer base and increasing revenue through upselling and cross-selling while collaborating with other teams to ensure a seamless customer experience.

ComputerSaaSSoftwareVirtual Workforce

Responsibilities

Identify and execute upselling and cross-selling opportunities with existing customers

The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team's pipeline

Becoming a product expert

Analyze customer data to identify expansion opportunities

Be the face of the company – Connecteam is known for our outstanding customer service and approach

Collaborate with SDR and CSM teams to ensure a seamless customer experience

Influence the product based on customers' demands and needs

Manage multiple tasks and projects in a fast-paced and high-pressure environment

Initiative, independence and ownership

Qualification

Account ManagementSaaS ExperienceCustomer Relationship SkillsCommunication SkillsIndependenceHigh-Pressure EnvironmentTeam PlayerSelf-Learning Ability