Customer Service Representative I - Consumer jobs in United States
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FIS · 7 hours ago

Customer Service Representative I - Consumer

FIS is a leading fintech company that provides solutions to nearly every market and individual. As a Customer Service Associate - Consumer, you will utilize your customer service skills to resolve support issues for clients in banking, payments, and investments via various communication channels.

BankingFinancial ServicesFinTechPayments

Responsibilities

Provide excellent customer service to high-value clients
Assisting with account and product inquiries while also performing account maintenance
Establish a professional rapport with each client
Process payments

Qualification

Customer service skillsComputer abilitiesVerbal communicationWritten communicationBanking experienceCall center experience

Required

High school diploma or GED
The ability to work in a fast-paced environment
Entry level
Excellent verbal and written communication skills
Above average computer abilities

Preferred

Banking experience
Experience working in a high-volume call center

Benefits

A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits

Company

FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.

Funding

Current Stage
Public Company
Total Funding
$10.5B
Key Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity

Leadership Team

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Douglas McAllister
CEO - Ventures / FIS AutoSuite VBO/BPO Operations
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Stephanie Ferris
CEO and President
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Company data provided by crunchbase