RPM Living · 9 hours ago
Assistant Community Manager - Bilingual Preferred
Dallas, TX
Full-time
Onsite
Entry Level
1+ years expRPM Living is a company that prioritizes a people-first approach and offers comprehensive benefits and career growth opportunities. The Assistant Community Manager is responsible for managing applications, leases, and resident satisfaction, while promoting the property through effective communication and social media engagement.
Commercial Real EstateReal Estate
Responsibilities
Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
Qualification
Required
High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience
At least one year of experience in customer service or apartment leasing
Microsoft Office Suite, Project Management
Valid driver's license – Required
May be required to sit for extended periods of time while working at a desk
May be required to climb stairs
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
Must be able to operate a computer, keyboard, mouse and other office equipment
This role is based on site and requires that the employee spend time outside with exposure to the elements
May require working in confined spaces, heights and potentially hazardous areas
Preferred
A background in accounting combined with customer service is also preferred
Benefits
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Company
RPM Living
At RPM, we do real estate management differently. We exceed every need by attracting the industry's top talent.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jason Berkowitz
Founder & CEO
Recent News
2025-12-05
2025-10-28
2025-10-16
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