Boston Red Sox ยท 1 month ago
2026 Ticket Taker
Boston, MA, United States
Full-time
Onsite
New Grad, Entry Level
$21.09/hr - $21.09/hrBoston Red Sox and Fenway Sports Management is committed to creating a memorable experience for fans at Fenway Park. The Ticket Taker role involves welcoming fans, answering their questions, and ensuring smooth entry at the ballpark gates.
Sports
Responsibilities
Ticket Takers welcome and greet fans as they enter the ballpark at one of the five gates at Fenway
Ticket Takers are expected to answer questions from fans as they enter the ballpark and must be willing to troubleshoot minor issues that fans may be having with tickets at the gate
Ticket Takers must be team players and willing to work cooperatively to make sure their gate runs smoothly throughout their shift
Qualification
Required
Must be 18 years of age or older
Available to work 65+ Red Sox games and 75% of concerts (Subject to change for mid-season hires)
Must be able to work weekends and holidays
Must be able to work for 4+ hours at a time
Excellent communication skills and ability to work in a fast-paced environment
Ability to access e-mail and enter availability from a smart phone or computer for Red Sox games and concerts
Must be able to report to the park two hours prior to game time
Must be able to navigate the MLB Ballpark App to help troubleshoot ticketing issues on a nightly basis
Must be able to work in an outdoor environment under various weather conditions
Typical homestands can last anywhere from 7-10 days in a row on average
Preferred
Prior customer service and/or sales experience is preferred, but not essential
Company
Boston Red Sox
Major League Baseball club and member of the American League East Division. It is a sub-organization of Fenway Sports Group.
Founded in 1901
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Shield
SVP | CTO
Zineb Curran
SVP/Chief Communications Officer Boston Red Sox
Recent News
2025-11-05
2025-11-03
Company data provided by crunchbase