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BNY · 3 hours ago

Vice President, Client Processing I

Lake Mary, FL

Full-time

Onsite

Mid, Senior Level

7+ years exp

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The Vice President, Client Processing role involves providing analytics and reporting services, managing client issues, and supervising a small team to ensure effective processing of high-value transactions.

Financial Services

Responsibilities

Provide complex analytics and reporting services, working to improve and automate Client Processing systems

Manage complex external client issues including ongoing client servicing, post-sales support, resolving operational issues, and product implementations

Assist in communicating needs and issues with internal and external clients

Participate in innovative product development, product enhancement, and system testing to ensure accurate and efficient processing of high-value transactions

Solve complex problems using in-depth system knowledge and apply creativity to determine permanent resolutions

Provide technical assistance and support to lower level client processing roles

Supervise a small Client Processing team and contribute to the achievement of team objectives