Dow Jones ยท 5 days ago
Account Manager, Corporate Subscriptions
New York, NY
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $125K/yr
5+ years expDow Jones is a global leader in news and business intelligence, known for its authoritative content across various media platforms. The company is seeking an Account Manager to manage an existing portfolio, drive customer retention, and expand revenue through strategic relationship management and problem-solving skills.
Digital MediaNewsPublishingSocial Media
Hiring Manager
Sydnie Smart
Responsibilities
Drive renewals, reduce churn and upsell where appropriate within assigned account base
Act as a trusted advisor, maintain regular communication with customers
Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
Negotiate and close deals to meet and exceed revenue targets
Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into pipeline
Manage pipeline via Salesforce
Provide training, resources, and best practices to maximize adoption
Address customer concerns and challenges proactively to drive future retention and growth
Achieve individual revenue targets
Gather customer feedback to enhance new product development
Drive renewals and reduce churn ensuring customers see value in product offering
Advocate for customers internally by work with product, support and marketing teams
Use platforms such as Salesforce and other sales-related resources to track health of sales pipeline
Stay up-to-date on Dow Jones suite of enterprise subscription solutions
Qualification
Required
5+ years of experience
Strong ability to build and maintain relationships with clients
Experience acting as a trusted advisor to ensure customers maximize the value of the product
Ability to stay up-to-date on product offerings (Dow Jones enterprise subscription solutions)
Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing) to drive improvements
Background in subscription-based sales or enterprise account management
Proficiency in Salesforce or other customer success platforms
Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Company
Dow Jones
Dow Jones is a news and business information provider that delivers content to consumers and organizations via newspapers and more.
1001-5000 employees
H1B Sponsorship
Dow Jones has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (40)
2023 (48)
2022 (72)
2021 (44)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
unknown2007-12-13Acquired
Leadership Team
Almar Latour
CEO, Dow Jones & Publisher, The Wall Street Journal
Sarah Cottle
Executive Vice President and General Manager, Energy
Recent News
Company data provided by crunchbase