Naderi Engineering, Inc. · 1 month ago
Senior User Experience Designer
South San Francisco, CA
Contract
Hybrid
Senior Level, Lead/Staff
$53/hr - $92/hr
10+ years expNaderi Engineering, Inc. is focused on improving patient lives through innovative digital experiences. The Senior User Experience Designer will drive strategy and delivery within the Customer Experience Suite, ensuring that UX/UI and CX design strategies enhance customer experiences and business impact.
BiotechnologyNuclearProject Management
Hiring Manager
Ali Naderi
Responsibilities
Shape digital-forward Experience Design vision and standards leveraging knowledge of industry/competitive trends and pulling through product suite strategic business priorities
Partner with Sr. Director and Director, Experience Design to help drive the Experience Design vision and product standards by aligning with senior enterprise business stakeholder priorities, technical team capabilities, and process opportunities – ensuring seamless integration and strategic focus
Develop innovation workstreams to drive experimentation within the product-oriented model and team for new product innovation and features
Define target users in collaboration with Analytics partners, deeply understand user research, prioritize key features and functionalities, and set clear performance objectives, balancing business requirements with an exceptional end-user experience
Accountable for key Experience Design initiatives in partnership with the Sr. Director, Experience Design, partnering on product strategic planning, digital-forward operational execution, delivery milestones, and business outcomes with measurable impact through adoption and sustained engagement
Evangelize the role of UX/UI and CX Design in achieving enterprise objectives, communicating their value proposition and roadmap(s) to senior leaders and organization-wide stakeholders
Partner with leadership to drive prioritization, manage stakeholders across the enterprise, and resolve conflicts to align and advance product roadmaps and enhancements
Collaborate with UX/UI Analysts in the Informatics team to align business outcomes with technical feasibility, ensuring the product delivers both business value and technical performance
Partner with other applicable Business Product Owners / Executive Director - Customer Experience Suite Lead to achieve and meet patient, professional, and internal customers needs by aligning roadmaps and initiatives
Partner with Global product managers to drive effective collaboration for shared learnings and efficiencies
Accountable for delivering a business-relevant product that meets business needs via collection, alignment, and implementation of feedback from stakeholders while meeting larger business objectives
Accountable for defining business cases and supporting budgetary/funding needs
Drive definition of business requirements for product usage and system health, leveraging GNE and industry standards
Comply with all laws, regulations and policies that govern the conduct of Genentech activities
Partner with measurement and optimization Business Product Owners to inform CX and UX advancements and operations
Mentor and coach junior Experience Design team members, fostering an exemplary employee experience, including a culture of collaboration, innovation, and accountability
Cultivate an environment of design craft and quality within the team
Qualification
Required
Bachelor's degree in business, technology, operations, science, marketing, or a related field
10+ years of experience, with 7 years in experience design, product design, UX design or related field
Ability to own and manage the full product lifecycle, including visioning, roadmap creation, execution, and impact measurement for specific products or features
Strong skills in stakeholder alignment for cross-functional collaboration
Strong mentorship and guidance abilities, with experience in coaching and mentoring talent (indirectly)
Excellent communication abilities to drive change, influence stakeholders, and evangelize the product vision
Experience working in an agile setting or bringing agile best-practice mentorship to the team
Experience collaborating with Legal, Compliance, and Privacy teams to ensure adherence to governance and regulatory standards, and help influencing and evolving standards where needed
Ability to innovate and foster experimentation to improve product capabilities
Proven ability to adapt and navigate ambiguous or evolving environments
Strong problem-solving and strategic thinking skills, with a focus on balancing short-term execution and long-term vision
Preferred
Advanced degree, or equivalent experience (e.g., MBA or related graduate-level qualification)
Experience in healthcare, pharmaceutical, or highly regulated industries
Proven success in managing complex projects requiring strategic planning and operational execution
Advanced knowledge of workflow tools, automation systems, and compliance frameworks
Experience building and managing a design system
Company
Naderi Engineering, Inc.
Naderi Engineering, Inc.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase