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Exact Sciences · 4 hours ago

Supervisor, Pre-Analytical Laboratory - Tuesday to Saturday, 9am-5:30pm

Redwood City, CA

Full-time

Onsite

Mid, Senior Level

$84K/yr - $149K/yr

2+ years exp

Exact Sciences is a company focused on changing how the world prevents, detects, and guides treatment for cancer. The Supervisor, Pre-Analytical Laboratory is responsible for overseeing team members and daily operations in the Pre-Analytical department, ensuring compliance with policies and procedures while coordinating workflows and managing projects.

BiotechnologyHealth DiagnosticsManufacturingMedical

No H1B

Responsibilities

Manage the daily operations of the pre-analytical laboratory department and ensure that all activities within department are performed and documented according to the established policies and procedures and aligned with the corporate goals

Perform bench work 20-30% of the time, for example sample receipt, order entry and specimen preparation, sample collection, and other lab activities as directed by Laboratory Manager

Follow and assess established Health and Safety procedures. Adhere and perform risk assessments. As well as understand, train, and enforce safety regulations

Maintain strong knowledge of HIPAA regulations

Meet at least monthly with direct reports. Provide coaching and constructive feedback, and career development discussions

Write and deliver quarterly/year end feedback and build a positive team environment

Provide evaluation of new process improvements and make appropriate recommendations based on through evaluation of operational, quality and efficiency impact

Coordinate staff training in partnership with dedicated trainers

Coordinate and/or monitor laboratory workflow to maintain accountability for staff productivity and other quality measures

Maintain operations by monitoring staff workload, adjusting schedules as needed, monitors, and maintains productivity standards and identifies opportunity for efficiency gain and quality improvements

Participate in the development, refinement and implementation of documents that affect the department

Establish, review, and implement training plans and checklists to ensure compliance to corporate policies and procedures

Troubleshoot sample, system and process issues raised by staff, customers, or others

Collaborate with IT, Engineers, and other cross-functional team to identify and resolve on-going process or system issues. Support corporate or customer-experience improvement projects by providing ideas, business requirements or end-user feedback as assigned, by supporting troubleshooting, end-user testing or task execution, as assigned

Collaborate closely within Lab Operations, Quality and Customer Service to improve process efficiency and ensure that each specimen is properly processed to sustain operations and maximize resource utilization

Represent the Accessioning department in cross-functional teams, as assigned

Participate and manage the interview, selection, hiring and on-boarding of new staff

Responsible for coaching, mentoring, disciplining, and training of department personnel, conducting 1:1’s and fostering an environment of open communication, partnering with staff to create and execute personal development plans

Provide timely feedback to staff, manage staff performance, write, and deliver annual staff performance reviews

Communicate goals clearly to employees to ensure understanding and success in achieving them

Motivate and inspire employees to do their best work through coaching

Maintain morale and support employee engagement initiatives

Communicate timely and regularly to management, stakeholders, and staff to ensure effective change management and address potential issues in advance

Participate in and/or assist with the preparation of internal and external audits and inspections

Review and maintain personnel files and department records in compliance with Quality Management System, applicable regulatory requirements such as CLIA, NY-CLIA, CAP, ISO standards and others

Strong communicator with ability to maintain open communication with internal employees, managers and customers as needed

Able to integrate and apply feedback in a professional manner

Able to prioritize and drive to results with a high emphasis on quality

Ability to work as part of a team

Recognized by others, internally and externally, for strong interpersonal skills, excellent written and verbal communication skills

Excellent listening, oral and written communication, and interpersonal skills

Ability to adapt to changes and identify ways to achieve goals

Self-directed, result oriented, able to operate independently

Ability and desire to thrive in a high-pressure, data-driven, and highly regulated work environment

Support and comply with the company’s Quality Management System policies and procedures

Regular and reliable attendance

Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for at least 50% of a typical working day

Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height

Ability to use a telephone through a headset

Ability to comply with any applicable personal protective equipment requirements

Standing or sitting for long periods of time may be necessary

Some lifting (greater than 25 pounds) may be necessary

May perform repetitious actions using lab tools

Ability to use near vision to view samples at close range

Use of various chemicals may be used to perform duties

Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork

Support and comply with the company’s Quality Management System policies and procedures

Maintain regular and reliable attendance

May be exposed to hazardous materials and tissue, blood, and other body fluid samples

Ability to comply with any applicable PPE requirements

Ability to act with an inclusion mindset and model these behaviors for the organization

Qualification

Laboratory managementSupervisory experienceQuality managementMicrosoft OfficeLaboratory information systemsMedical terminologyCoaching skillsTeam collaborationCommunication skillsProblem-solving

Required

High School Diploma or General Education Degree (GED), plus 4 years' experience working in a laboratory or similar environment (i.e., Medical Data Entry, maintaining sample integrity following procedures and protocols, etc)

OR Associates Degree in Science, health science, or related field, plus 3 years' experience working in a laboratory or similar environment (i.e., Medical Data Entry, maintaining sample integrity following procedures and protocols, etc)

OR Bachelor's Degree in Science, Health Science, or related field, plus 2 years' experience working in a laboratory or similar environment (i.e., Medical Data Entry, maintaining sample integrity following procedures and protocols, etc)

Previous supervisory experience or experience leading people or projects

Experience leading projects and/or project teams

Proficient with Microsoft Office Word, Excel, and Outlook

Demonstrated ability to perform the Essential Duties of the position with or without accommodation

Authorization to work in the United States without sponsorship