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Ameris Bank · 1 hour ago

Assistant Branch Manager (GA-Morrow-SouthlakeCir)

Morrow, GA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Ameris Bank is a purpose-driven company dedicated to bringing financial peace of mind to communities. The Assistant Branch Manager will be responsible for overseeing branch operations, managing customer service fulfillment, and leading a team to achieve sales and service objectives while ensuring compliance and operational excellence.

BankingFinanceFinancial ServicesMortgage

Responsibilities

Supervise the operations of the branch including the lobby and teller line, establishing staffing schedules, performing audits, evaluating employee performance, and monitoring compliance

Recruit, train, coach, lead, schedule, motivate, and evaluate the work of a team

Responsible for optimizing use of resources to meet operational needs of the branch

Demonstrate effective sales strategies to attract, expand, and retain customer relationships and guide team to achieve sales objectives through action planning

Oversee the customer experience within the branch assessing customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellence

Manage branch safety, security, and compliance

Protect against criminal or fraudulent activity, risk or exposure

Perform regular audits of vault and teller cash with proper documentation

Represent the bank in business development efforts and at networking and community functions

Maintain a working knowledge of banking products, programs, services, and promotions

Lead or co-facilitate training and staff meetings

Provide backup support to other branches as needed

Approve policy exceptions within authorized limits

Responsible for achievement of branch objectives, sales and service objectives as set by leadership

May perform all sales and service functions of the branch as needed

Demonstrate leadership skillset with ability to develop and maintain collaborative relationships, coach, mentor, and retain a high performing team

Practices ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty

Always act in the best interest of the customer when offering additional products and services

Qualification

Branch operations experienceSupervisory experienceRetail banking experienceSales management experienceCross selling experienceBanking policiesPC proficiencyCustomer service excellenceCommunication skillsTeam playerLeadership skillsProblem-solving skills

Required

3 or more years of retail banking experience required

Supervisory, leadership or mentorship experience required

Branch operations experience required

Cross selling experience required

Bachelor's degree in business or related field or equivalent of education and related training or experience required

Highly motivated team-player with ability to develop and maintain collaborative relationships

Strong written and verbal communication skills

Knowledge of branch operations

Knowledge of banking policies and procedures

Intermediate PC proficiency

Intermediate proficiency in Google Docs and Microsoft Office products

Preferred

Sales management experience preferred

Consumer credit experience preferred

Benefits

Medical, Dental and Vision Insurance

Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment

Life Insurance provided at no additional cost to employees

Accidental Death & Dismemberment Coverage

Long-Term Disability Coverage

Paid Sick and Vacation Leave

11 Holidays

Volunteer/Service Day

Employee Stock Purchase Plan

401(k) Retirement Plan

Ameris Bank matches 50% of your first 8% of contributions to the plan

Flexible Spending Accounts

Health Savings Account

Health Reimbursement Arrangement